BMW Certified Pre-Owned Client Advisor

About the role

The Tom Bush Family of Dealerships is seeking a dependable and detail-oriented BMW Certified Pre-Owned Client Advisor to join our award-winning culture. Located at 9910 Atlantic Blvd, Jacksonville, FL, this position offers stability, growth, and comprehensive benefits.

Responsibilities

• Engage with customers in a comfortable and relaxed setting to understand their needs
• Discuss vehicle options, features, and benefits in a clear and informative manner
• Prepare accurate quotes and explain finance and lease options thoroughly
• Answer incoming phone calls and respond to internet leads promptly
• Follow up with customers through phone, internet, and dealership technology platforms
• Participate in ongoing training to enhance product knowledge and sales expertise
• Master in-depth knowledge of vehicle technology and features
• Conduct vehicle test drives with customers to showcase key features
• Prospect and generate new sales leads actively
• Perform other related duties as assigned

Requirements

• Demonstrated excellence in customer service skills, ensuring a positive and memorable experience for every client
• Maintain a professional appearance at all times
• Be available to work flexible retail hours, including Saturdays
• Strong organizational abilities to manage multiple tasks efficiently and effectively
• Possession of a valid driver's license
• Commitment to maintaining a drug-free workplace; all candidates must successfully pass a drug test
• Outgoing and personable demeanor with proven expertise in building and sustaining relationships—truly a "people person"
• Exceptional verbal and written communication skills, including polished presentation abilities and proficiency in MS Office
• Capability to create and upload engaging videos across social media platforms such as YouTube, Facebook, Instagram, and Twitter
• Previous automotive sales experience required; high-line automotive sales experience preferred

Benefits

We offer a comprehensive benefits package that includes medical, dental, vision, and disability coverage, paid time off to recharge, and a 401(k) with up to a 3.5% company match to help you plan for the future. Additionally, we provide wellness-focused programs and support a supportive, family-friendly environment.