BMS/HVAC Controls Service Technician

About the role

The BMS/HVAC Controls Service Technician is responsible for installing, testing, troubleshooting, commissioning, maintaining, and servicing building automation systems (BAS) and HVAC control systems in various environments. This role supports both new construction and service-related projects.

Responsibilities

• Install, terminate, test, troubleshoot, and service building automation and HVAC control systems.
• Perform control wiring installation, termination, labeling, and verification.
• Install and service controllers, sensors, actuators, relays, thermostats, control panels, and related automation components.
• Diagnose and resolve issues related to HVAC controls, communication networks, and system operation.
• Read and interpret control drawings, wiring diagrams, sequences of operation, schematics, and project documentation.
• Aid with programming, configuration, and optimization of building automation systems.
• Verify system performance and ensure controls operate according to project specifications and customer requirements.
• Troubleshoot networked control systems and communication issues using industry-standard diagnostic tools.
• Identify deficiencies and communicate recommended solutions to customers, project managers, and supervisors.
• Complete service reports, commissioning documentation, testing records, and project closeout documentation accurately.
• Respond to service requests and provide timely technical support in the field.
• Communicate professionally with customers, contractors, engineers, and internal teams.
• Maintain compliance with company safety policies, project requirements, and industry standards.

Qualifications

• Experience installing, servicing, troubleshooting, and commissioning building automation systems and HVAC control systems in commercial, industrial, or institutional environments.
• Knowledge of control wiring, sensors, actuators, controllers, relays, and related automation components.
• Ability to read and interpret control drawings, sequences of operation, wiring diagrams, schematics, and project documentation.
• Experience with system startup, commissioning, functional testing, and system verification.
• Understanding of HVAC systems, mechanical equipment, and building automation fundamentals.
• Knowledge of industry-standard communication protocols and control system architecture.
• Experience troubleshooting networked control systems and communication issues.
• Familiarity with major building automation manufacturers and platforms.
• Relevant controls, HVAC, or manufacturer certifications preferred but not required.
• Valid driver's license with a clean driving record.

Competencies

• Ensures Accountability: Takes ownership of assigned projects, service calls, and system performance. Completes work accurately, safely, and according to project schedules and customer expectations. Maintains accurate documentation and follows established procedures. Demonstrates attention to detail and commitment to quality workmanship.
• Customer Focus: Demonstrates a strong commitment to customer satisfaction by understanding building automation needs, providing reliable technical solutions, and maintaining clear communication throughout the service process. Builds trust through professionalism, responsiveness, and high-quality workmanship.
• Action Oriented: Responds quickly to service needs and changing priorities. Demonstrates confidence when troubleshooting complex control system issues. Takes initiative to identify and resolve problems. Maintains a solutions-oriented approach in fast-paced environments.