Blake Equipment Inside Sales - Pine Island, NY

Blake Equipment is part of the largest national wholesaler (a division of Headwater Companies) in the United States, specializing in water equipment components for residential, commercial, and irrigation systems installed by professional contractors. We are known in our local markets for quality service, long-term employees, and representing top manufacturers in the industry. Headwater Companies is a division of Franklin Electric, a publicly traded company on the NASDAQ (FELE). Join the Blake team where you are valued, treated well, and part of a respected, winning organization.

About the role

Responsible for implementing sales initiatives and strategies for an assigned group of customers or market category. Drives demand for company products and services by providing broad support to customers, including professional-level assistance with purchases, information, and training on product offerings and functionality.

Responsibilities

• Provides professional-level support to customers on product information related to functionality, performance, and price
• Collects information and feedback from customers related to requirements, concerns, and/or complaints
• Manages the order process in a professional manner
• Recommends products and services that effectively meet customer needs
• Assists customers and other sales professionals with pricing requests
• Provides accurate information for documenting customer orders
• Applies advanced-level product knowledge to assist customers
• Accurately processes payments for purchases
• Processes returns, including completing appropriate paperwork, exchanging merchandise, and generating credit receipts as needed
• Greets incoming customers in a professional and timely manner
• Answers incoming sales calls via telephone, written inquiries, and facsimile requests
• Understands and supports established sales policies and procedures to provide proper and effective treatment to customers
• Pulls orders, moves inventory, and receives orders from vendors, including loading and off-loading inventory
• Performs other related duties as needed

Physical Activities

• Regularly required to sit and to talk or hear
• Frequently required to use hands to finger, handle, or feel and to reach with hands and arms
• Occasionally required to stand, walk, climb, or balance
• Specific vision abilities required include close vision
• Must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds

The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions and expectations.

Pay

$22.00 - $25.00 per hour

Schedule

Full-time