Blake Equipment Inside Sales - Greenfield, MA

General Description Of Position

Responsible for implementing sales initiatives and strategies for an assigned group of customers or market category. Drives demand for company products and services by providing broad support to customers that includes professional-level assistance with purchases, information, and training on product offerings and functionality.

Duties And Responsibilities

• Provides professional-level support to customers on product information related to functionality, performance and price
• Collections information and feedback from the customer related to requirements, concerns and/or complaints
• As applicable manages the order process in a professional manner
• Recommends product and service that effectively meet customer needs
• Accurately processes payments for purchases
• Processes returns to include completing appropriate paperwork, exchanging merchandise and generating credit receipts as needed
• Greets incoming customers in a professional and timely manner
• Answers incoming sales calls via telephone, written inquiries, and facsimile requests
• Understands and supports established sales policies and procedures to provide proper and effective treatment to customers
• Pulls orders, moves inventory, and receives orders from vendors; including loading and off-loading inventory
• Performs other related duties as needed

Physical Activities

• Regularly required to sit and to talk or hear
• Frequently required to use hands to finger, handle, or feel and to reach with hands and arms
• Occasionally required to stand or walk and to climb or balance
• Specific vision abilities required by this job include close vision

Job Type

Full-time

Pay

$22.00 - $24.00 per hour