Bistro Bartender/Cook/F&B Associate

City, State: Glenwood Springs, Colorado

Pay

$15.50/hr plus tips. Higher wage could be discussed depending on experience.

Schedule

• Part-time (up to 30 hrs/week)
• Full-time (30+ hrs/week)
• Evening, weekend, and holiday availability may be required.

About the role

The PM Bistro Bartender / Food & Beverage Associate is responsible for delivering exceptional hospitality while overseeing evening food and beverage operations within the Bistro Bar. The ideal candidate is guest-focused, self-motivated, organized, and capable of managing both front-of-house and back-of-house responsibilities in a fast-paced hospitality environment. The PM Bistro operates with a small, two-person team during evening service. Team members are expected to work collaboratively, communicate effectively, and share responsibility for all aspects of the operation.

Responsibilities

Guest Service & Hospitality

• Provide warm, professional, and engaging service to all guests.
• Maintain a positive attitude and create an inviting atmosphere for guests.
• Demonstrate thorough knowledge of all food, beverage, wine, beer, cocktail, coffee, and retail offerings.
• Assist guests with menu selections and answer questions regarding ingredients and preparation methods.
• Follow up with guests throughout service to ensure satisfaction.
• Handle guest concerns professionally and escalate issues when necessary.

Food & Beverage Operations

• Prepare and serve alcoholic and non-alcoholic beverages according to recipes, brand standards, and guest preferences.
• Prepare food items according to approved recipes, use records, and presentation standards.
• Maintain established service time goals.
• Ensure all dine-in orders are delivered with appropriate utensils and condiments.
• Package to-go orders with all necessary disposable service ware.
• Deliver food and beverage orders accurately and professionally.

Bar Operations

• Set up, stock, and maintain all bar stations before, during, and after service.
• Prepare garnishes, mixers, wines, beers, and spirits for service.
• Ensure glassware is clean, polished, organized, and fully stocked.
• Operate espresso and specialty beverage equipment as required.
• Monitor alcohol consumption and practice responsible alcohol service.
• Maintain compliance with all local, state, and company alcohol service regulations.
• Properly store, label, rotate, and preserve wines and spirits.
• Lock and secure all alcohol inventory at the conclusion of service.

Cash Handling & POS Operations

• Operate MICROS and other point-of-sale systems accurately.
• Process cash, credit card, and electronic transactions.
• Balance and reconcile assigned cash drawer.
• Complete required shift reports, tip reports, and end-of-day paperwork.
• Maintain proper cash security and deposit procedures.

Opening Responsibilities

• Complete all PM Bistro opening procedures prior to service.
• Set up cash drawer and POS equipment.
• Prepare kitchen, bar, dining room, and service stations.
• Verify all food, beverage, and retail inventory is adequately stocked.
• Complete required food safety and temperature logs.
• Prepare sanitizer stations and dishwashing equipment.
• Ensure all cooking equipment, refrigeration units, and beverage equipment are operational.
• Set up dining room ambiance, including music, televisions, menus, and table settings.

Service Period Responsibilities

• Maintain inventory levels and replenish supplies throughout service.
• Ensure food safety, cleanliness, and sanitation standards are continuously maintained.
• Wash dishes and restock service items as needed.
• Maintain a clean, organized, and guest-ready Bistro environment.
• Communicate inventory shortages or operational concerns to management.

Closing Responsibilities

• Complete all PM Bistro closing procedures.
• Restock food, beverage, and bar inventory for the following day.
• Clean and sanitize all kitchen, bar, dining room, and beverage service areas.
• Properly shut down kitchen and bar equipment.
• Complete end-of-shift cash reconciliation and reporting.
• Secure all alcohol inventory, cash, keys, and company assets.
• Report maintenance issues, equipment concerns, and reorder needs.
• Complete all required closing documentation and filing procedures.

Food Safety & Sanitation

• Follow all local health department regulations and company food safety standards.
• Maintain proper food temperatures and complete required documentation.
• Ensure sanitizer solutions are maintained and refreshed according to policy.
• Clean and sanitize all food contact surfaces, equipment, utensils, and workstations.
• Maintain cleanliness of dining room, kitchen, bar, storage areas, and guest spaces.

Requirements

Education & Experience

• High school diploma or equivalent preferred.
• Previous bartending, restaurant, hotel, café, or food and beverage experience preferred.
• Experience operating POS systems and handling cash transactions preferred.

Skills & Abilities

• Knowledge of beverage preparation, garnishing, and service techniques.
• Knowledge of food preparation and food safety practices.
• Strong customer service and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Basic math and cash handling skills.
• Ability to maintain professionalism under pressure.

Certifications

• TIPS Certification preferred or must be obtained within 30 days of hire (company will provide).
• Food Handler Certification preferred or must be obtained as required by local regulations.

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Ability to bend, reach, lift, push, and pull throughout shift.
• Ability to lift and carry up to 40 pounds.
• Ability to safely operate kitchen and bar equipment.
• Ability to work in varying temperatures, including refrigerated storage areas and hot kitchen environments.

Work Environment

• Primarily indoor hospitality environment.
• Frequent interaction with guests, vendors, and team members.
• Exposure to kitchen equipment, cleaning chemicals, and food preparation areas.

Benefits

• Medical, dental, and vision coverage.
• Paid time off (PTO).
• 401(k) matching.
• Wellness support.
• Life and disability coverage.
• Savings accounts.
• Tuition aid.
• Travel and lodging perks.

Success Factors

Successful team members consistently:

• Deliver exceptional guest experiences.
• Maintain food safety and sanitation compliance.
• Meet service time standards.
• Demonstrate accountability and reliability.
• Maintain a clean, organized, and fully stocked Bistro environment.
• Accurately handle cash and inventory.
• Contribute positively to team culture and operational efficiency.