Bistro Attendant/Barista

Essential Job Functions

• Maintain knowledge on menu offerings in order to effectively answer questions and take food and beverage orders
• Anticipate guests’ needs and respond promptly, maintaining positive guest relations at all times
• Computes bill and accepts payment, tracks sales receipts, ensures tips are reported properly for tax processing in MICROS system
• Clears and cleans tables; resets counters and tables
• Maintains bar by keeping area clean and fully stocked
• Inventories food, supplies and equipment weekly and communicate low inventories as needed
• Ensure complete knowledge of all liquor, beers, wine and non-alcoholic selections and correct preparation and service of all offerings
• Prepare and serve food courses and alcoholic beverages to guests
• Ensure knowledge of Starbucks menu and execution of all Starbucks beverages
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
• Complete closing duties, including restocking items, cleaning the bar and Starbucks areas and set up for the morning shift

Qualifications, Job Knowledge, Experience, Skills, Abilities

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to communicate verbally and effectively with guests and co-workers
• Ability to handle cash/credit transactions
• Basic knowledge of food & beverage preparations, service standards, guest relations and etiquette
• Basic knowledge of service of various alcoholic beverages
• Complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
• Minimum of 18 years of age to serve alcoholic beverages
• Able to work a flexible work schedule that includes but it is not limited to rotating shifts, evenings, weekends and holidays