Birth Certificate Registrar

About the Role

Boston Medical Center (BMC) is more than a hospital. It’s a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all—and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet—an integrated health care delivery system that includes many community health centers. Join BMC today and help us achieve our Vision 2030, a long-term goal to make Boston the healthiest urban population in the world.

Schedule

Full Time, Monday–Friday (day shift).

Responsibilities

• Maintains a log of all newborns and fetal deaths using the Newborn Daily Report in EPIC as a resource.
• Conducts bedside interviews with parents of newborns to obtain accurate demographic information.
• Educates parents on state vital statistic legalities and processes regarding birth, obtaining the birth certificate, Social Security card, and paternity.
• Interviews parents and reviews medical records to correct information for birth/death certificates or paternity.
• Arranges for a language interpreter, if necessary.
• Effectively interacts with spouses, significant others, and families during sensitive and crisis situations.
• Communicates with individuals, departments, and government agencies.
• Responsible for collecting legal data, preparing, and submitting birth records and related documents in accordance with state regulations.
• Accurately abstracts from the parent worksheet and electronic medical record and keys data into Vitals Information Partnership (VIP), the State of Massachusetts’ Vital Registry System for reporting.
• Prints the ‘Parent Letter’ for either mailing or distribution to parents.
• Calls parents for missing or questionable information or follow-up on Acknowledgement of Paternity (AOP) forms.
• Manages the acknowledgment of paternity process by ensuring the forms are used in appropriate situations and that AOP forms are correctly completed. Notarizes parents' signatures.
• Accurately updates Master Patient Index for newborn name changes within three days of discharge.
• Transmits birth records electronically to the state and for printing/mailing within 10 days of birth as state regulations require.
• Works with State Department of Vital Records on audits and resolves possible discrepancies in the birth certificate.
• Maintains an organized and uncluttered work area.
• Promptly answers incoming calls and emails.
• Must adhere to all of BMC’s RESPECT behavioral standards.

Requirements

• High school diploma or equivalent required within 90 days of hire.
• Associate's degree with LPN or Medical Assistant certification preferred.
• Notary Public license is required.
• 1–3 years of experience in birth registrar or HIM strongly preferred.

Skills

• Ability to abstract data from medical records.
• Knowledge of medical terminology.
• Accurate typing skills at 35 wpm or better.
• Data entry with 98% accuracy required.
• Computer skills, including proficiency with EPIC, Microsoft Outlook, Microsoft Excel spreadsheets, e-faxing, and other software computer programs.
• Customer service and communication skills, telephone etiquette.
• Good written communication, organizational skills, and detail-oriented.
• Ability to speak, read, and write in fluent English.
• Bilingual (English/Spanish) strongly preferred.

Pay

Compensation range: $18.63–$23.64 per hour. This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements.

Benefits

BMCHS offers generous total compensation that includes, but is not limited to:

• Medical, dental, vision, and pharmacy benefits.
• Contract increases.
• Flexible Spending Accounts.
• 403(b) savings matches.
• Earned time cash out.
• Paid time off.
• Career advancement opportunities.
• Resources to support employee and family wellbeing.