Biomedical Equipment Technician (Columbia, SC)

About the role

This position supports the Multi-Vendor Biomedical business with our client in Columbia, SC. The Biomedical Equipment Technician (BMET) will manage customer relationships through the effective use of technical knowledge to install, troubleshoot, and service Biomedical Equipment at customer sites.

Responsibilities

• Perform preventative maintenance and service repair on equipment utilizing the service manual, OJT, OEM or 3rd Party training.
• Identify and resolve customer issues, provide appropriate communication, and involve appropriate site service personnel.
• Maintain customer satisfaction by demonstrating ownership in difficult circumstances and showing a sense of urgency about delivering results.
• Independently complete Preventive Maintenance Programs (PMs), Failure Cause of Occurrence (FCOs), installations, and all related tasks.
• Independently diagnose, resolve electronic, network, and mechanical problems, and resolve customer issues.

Requirements

• Associates degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• 5+ years of experience servicing medical equipment; general biomedical, patient monitoring, blood pressure monitors, defibrillators, or infusion pump experience highly preferred.
• Working knowledge of electronic circuit boards, schematics, processors and computer hardware including applications, programming, and systems functionality.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment, including knowledge and use of all necessary tools and test equipment.
• Ability to read and interpret schematics and site drawings with minimal assistance.

Qualifications

• Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

Skills

• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Pay

$29.00 to $45.00 per hour, with potential for on-call pay, training, and advancement opportunities.

Schedule

This role is a Field Role, requiring full-time presence at customers' or suppliers' locations.