Billing Support Specialist

About the role

The Billing Support Specialist plays a key role in supporting billing, invoicing, reconciliation, and accounting processes tied to utility and field operations. This position works cross-functionally with Accounting, Operations Leadership, Supervisors, Client Representatives, and Vendors to ensure accurate and timely financial and operational data processing.

Responsibilities

• Prepare, review, and process client invoices in accordance with company policies and client-specific requirements.
• Verify operational data, work quantities, billing classifications, and supporting documentation for accuracy and completeness.
• Submit invoices through client invoicing portals and maintain accurate billing documentation.
• Maintain accurate billing documentation and coordinate with operations teams and supervisors to obtain necessary billing information and resolve issues.
• Reconcile billing data across systems, operational records, and internal accounting platforms.
• Prepare billing reports, summaries, and tracking tools to support operational decision-making.
• Receive, review, and process vendor invoices and maintain accurate vendor records.
• Absorb accounts payable coding, reconciliation, and data entry activities.
• Support audits, reporting, and documentation requests while maintaining organized financial records.

Requirements

• High school diploma or equivalent required.
• Proven ability to perform high-volume, detail-oriented data entry with accuracy.
• Strong proficiency in Microsoft Excel and Microsoft Office Suite.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Preferred Qualifications

• Bachelor’s degree in Accounting, Business Administration, Finance, or related field.
• Minimum of 2 years of experience in billing, accounts receivable, accounts payable, or accounting support roles.
• Experience supporting utility, construction, vegetation management, or field-service environments.
• Familiarity with systems such as Vista, Nexus, SharePoint, or similar platforms.
• Experience with client invoicing systems, billing portals, or ArcGIS.

What to Expect

This is a primarily office-based role in Cameron Park, CA, supporting accounting and operational workflows tied to field services. You will spend most of your day performing data entry, invoice processing, reconciliation, and reporting tasks that require strong attention to detail and accuracy. The role involves frequent collaboration with accounting teams, operations staff, field supervisors, clients, and vendors. Work is deadline-driven, and priorities may shift based on project timelines and billing cycles. You may be required to manage multiple deadlines simultaneously and occasionally work extended hours to meet invoicing and reporting requirements.

Physical Requirements and Environment

• Ability to sit for extended periods of time while working on a computer.
• Ability to use a computer, keyboard, telephone, and standard office equipment.
• Ability to occasionally lift and move up to 15 pounds with or without reasonable accommodation.
• Ability to communicate effectively in person, by phone, and electronically.
• Commitment to following safety standards and protocols.