Billing Specialist (Remote)

Schedule: Monday-Friday, 40 hours per week. 8am-5pm in your time zone.

About the role

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier.

The Physician Services Revenue Integrity team at Lifepoint Health is a nationwide revenue cycle management services provider that has been offering high-quality medical billing services since 2004. We offer a rewarding work environment with career advancement opportunities while maintaining a small company, employee-focused atmosphere.

Responsibilities

• Maintain Revenue Cycle Services and assist other departments with resolution of billing issues and/or denials requiring clinical expertise.
• Research, work, and resolve claim denials and rejections for your assigned client.
• Assume ownership over your assigned clients for all aspects of the billing cycle, including Charges, Payments, and AR metrics and performance.
• Meet all required deadlines and timeframes for customer and company needs.
• Assist in the development of processes and procedures for each assigned account.
• Monitor and analyze current industry trends and issues for potential organizational impact.
• Communicate regularly with your assigned clients to alert them of trends identified and recommended resolutions.
• Collaborate with all departments to ensure billing accuracy and efficiency.
• Deliver timely required reports to the management team; initiate and communicate the resolution of issues, such as payer denial trends, collections accounts, inaccurate or incorrect charges.
• Ensure compliance with all relevant regulations, standards, and laws.
• Assist with any other projects as assigned by the Operations leadership.

Requirements

• High school diploma or equivalent.
• 1-2 years of medical accounts receivable experience.
• ICD-10 and CPT knowledge.
• Computer skills: Excel, Word, Outlook, Medical Billing Software Systems.
• Knowledge of full-cycle revenue model.
• Thorough knowledge of ICD and CPT application, correct practices, and tools utilized within the healthcare industry, as well as audits.
• Ability to interpret documents, medical records, and other documentation related to medical claims.
• Strong technical and computer skills (PM/EHR Software, Excel, Outlook, MS Office, Web).
• Ability to identify and resolve trends within your workflow.

Behavioral health experience preferred. EPIC experience highly preferred.

Benefits

• Multiple levels of medical, dental, and vision coverage – with medical plans starting at just $10 per pay period – tailored benefit options for part-time and PRN employees, and more.
• Financial protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Financial & career growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match.
• Employee well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
• Professional development: Ongoing learning and career advancement opportunities.

Pay

Pay range: $18-$22 per hour depending on experience.