Billing Specialist

About the role

Manage and oversee all aspects of the billing process, including invoicing, payment processing, and account reconciliation. Collaborate with internal teams to resolve billing discrepancies and address customer inquiries in a timely and professional manner. Conduct regular audits to identify and correct billing errors, ensuring accuracy and compliance with regulatory standards. Generate comprehensive reports and analysis to track billing performance and identify areas for improvement. Stay updated on industry trends and regulations to ensure adherence to best practices and compliance requirements. Assist in the development and implementation of billing policies and procedures to optimize efficiency and streamline operations.

Responsibilities

• Manage and oversee all aspects of the billing process, including invoicing, payment processing, and account reconciliation.
• Collaborate with internal teams to resolve billing discrepancies and address customer inquiries in a timely and professional manner.
• Conduct regular audits to identify and correct billing errors, ensuring accuracy and compliance with regulatory standards.
• Generate comprehensive reports and analysis to track billing performance and identify areas for improvement.
• Stay updated on industry trends and regulations to ensure adherence to best practices and compliance requirements.
• Assist in the development and implementation of billing policies and procedures to optimize efficiency and streamline operations.

Requirements

• High School Diploma or equivalency; associate’s degree in business administration, Accounting, or equivalency. (preferred)
• Minimum of 3-5 years' experience in billing, accounts receivable, or related financial roles.
• Proficiency in billing software and Microsoft Office Suite, particularly Excel.
• Strong analytical skills with the ability to interpret financial data and identify trends.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Detail-oriented mindset with a focus on accuracy and efficiency.

Nice-to-Haves

• Certified Billing and Coding Specialist (CBCS) certification.
• Power Delivery or Utility Experience.

Qualifications

• High School Diploma or equivalency; associate’s degree in business administration, Accounting, or equivalency. (preferred)
• Minimum of 3-5 years' experience in billing, accounts receivable, or related financial roles.
• Proficiency in billing software and Microsoft Office Suite, particularly Excel.
• Strong analytical skills with the ability to interpret financial data and identify trends.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Detail-oriented mindset with a focus on accuracy and efficiency.

Skills

• Proficiency in billing software and Microsoft Office Suite, particularly Excel.
• Strong analytical skills with the ability to interpret financial data and identify trends.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Detail-oriented mindset with a focus on accuracy and efficiency.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options where applicable.
• 401(k) with company match.
• Paid time off.
• Company-paid holidays.
• Short and long-term disability.

Pay

The salary range for this position will be paid at an hourly wage of $22.00-$29.00. Final compensation will be determined based on experience, qualifications, and overall fit for the role.

Schedule

This is an in-office position based out of Canton, MS.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options where applicable.
• 401(k) with company match.
• Paid time off.
• Company-paid holidays.
• Short and long-term disability.

Application

To apply, click the "apply" button in this posting which is hosted on our careers page at https://unitedutility.com/careers.

Internal Employee Notice

This opportunity is being communicated internally in accordance with the Company’s Recruiting Transparency and Opportunity Notice process. Current employees are encouraged to apply through our careers page at https://unitedutility.com/careers.

Contact

Email: HRSC@unitedutility.com