Billing Specialist - Dental Clinic Experience Required

Job Description

This is an in-person role (not remote) & requires dental experience.

Position Overview

As a Dental Billing Account Specialist, you will be essential in managing our billing processes and providing friendly, accurate support to patients, providers, and team members. This is a unique opportunity to work in a collaborative, growth-oriented environment that values high standards in patient service.

Responsibilities

• Provide friendly and professional assistance to patients regarding billing and account inquiries, ensuring HIPAA compliance and maintaining confidentiality.
• Verify and update insurance information to support smooth and efficient claims processing.
• Process insurance claims and handle preauthorization’s, ensuring accuracy in all steps.
• Perform payment entry and account adjustments, ensuring records are accurate and up-to-date.
• Collaborate with patients, insurance providers, and the dental team to address billing questions and ensure clear communication.

Qualifications

• A high school diploma or equivalent; Associate degree preferred.
• Dental experience is required.
• Strong attention to detail and excellent organizational skills.
• A positive, team-oriented attitude with the ability to build relationships with patients, staff, and insurers.
• Ability to multitask effectively and work both independently and within a collaborative team.

About Dental Health Associates

For more than 55 years, DHA has served the Madison community with high-quality dental care. Our recognition as Madison’s Favorite Place to Work and Best Dental Practice reflects the culture we’ve built: professional, collaborative, and committed to both patients and staff. Unlike DSOs, DHA is doctor-owned and focused on people, not investors. That means a more stable work environment, predictable schedules, and a team that values your expertise.

Why Join Dental Health Associates?

• Career Growth Opportunities: Whether you’re starting your journey in healthcare or looking to expand your expertise, DHA offers opportunities to develop and advance your career.
• Supportive Work Environment: Join a team where collaboration and mutual respect are at the core of everything we do.
• Community Impact: Join a practice that actively gives back to the community through initiatives such as Tri 4 Schools, the Oregon Kids Triathlon, All City Swim, Big Brothers Big Sisters, Boys & Girls Club, the UW-Madison Carbone Cancer Center, Gilda’s Club, and many other meaningful causes.
• Work-Life Balance: Enjoy a predictable schedule with paid time off and a focus on your well-being.

Compensation

• Competitive starting wage, with opportunities to earn more based on experience and performance.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Profit sharing
• Referral program
• Vision insurance