Dental Billing Specialist
NARA Northwest is seeking a detail-oriented Dental Billing Specialist to support our dental clinic's revenue cycle operations. This role ensures dental services are billed accurately, claims are submitted and tracked efficiently, and insurance reimbursements are processed correctly.
About the Organization
The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need. We deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across programs including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives, NARA NW offers opportunities for growth and advancement while making a tangible, positive impact.
Responsibilities
- Review and approve daily dental charges.
- Retrieve and reconcile charges from Dentrix and Athena systems.
- Verify dental insurance eligibility and coverage.
- Set up patient billing and insurance profiles.
- Review, research, and resolve claim denials, rejections, and zero-pay claims.
- Submit insurance claims.
- Follow up with commercial, Medicare, Medicaid, Oregon, and Washington payers.
- Create payment batches and process Explanation of Benefits (EOBs).
- Monitor accounts receivable and follow up on outstanding balances.
- Escalate recurring issues when needed.
- Process refunds, adjustments, and write-offs.
- Communicate regularly with dental providers, clinic staff, and insurance carriers.
- Support additional revenue cycle projects.
Schedule
Hybrid (after probationary period; 3 days onsite, 2 days from home), Monday–Friday, 8:00 AM–4:30 PM (with schedule flexibility).
Pay
Wage range: $22.58 – $28.35 per hour.