Billing Specialist - Auditor - Surgical Services - Wake Forest Baptist FT REMOTE

Full-time position (40 hours per week), Monday–Friday.

About the role

Functions as the primary auditor of the Surgical Services revenue cycle and serves as a liaison between clinical users of the perioperative documentation system and corporate operations. Manages complex daily reporting requests, corrects coding discrepancies, performs in-services for clinical and non-clinical staff, and compiles and reports monthly statistical data.

Responsibilities

• Reports on all aspects of information systems lifecycle (information planning, business requirements, implementations, and production support).
• Manages complex daily reporting requests and corrects coding discrepancies.
• Ensures all user requests are received, promptly evaluated, and responded to in a timely manner.
• Conducts meetings with clinical staff to assist in establishing report priorities.
• Develops and redefines business processes to fit available information for the creation of reports.
• Processes system reports (recurring and one-time requests) and verifies accuracy of data.
• Communicates with end-users regarding report scope and maintenance.
• Performs simple maintenance on hardware; engages IS when appropriate.
• Performs in-services with clinical and non-clinical staff regarding departmental policies as related to system enhancements, education, and operation of modules.

Requirements

• High School Diploma or GED.
• Minimum of 3 years of surgical services experience.
• Broad exposure to OR operations required.
• Bachelor’s Degree in Business Administration, Finance, or Nursing preferred.
• Coding certification preferred.

Skills

• Ability to listen and communicate on a professional level.
• Ability to work cooperatively.
• Significant interpersonal skills.
• Acute attention to detail.
• High tolerance of stressful situations.
• Proven skills in the use and understanding of computer and network systems.
• Ability to multi-task effectively.
• Technical ability and interest.

Benefits

• Generous PTO: accrue up to 25 days per year for vacations, sickness, holidays, and personal matters.
• Education Reimbursement: up to $2,500 per year towards a bachelor’s degree and up to $5,000 per year towards a graduate degree.
• Wellness Incentives: up to $1,350 per year through the LiveWELL program.
• Parental Benefits: six weeks of paid birthing-mother maternity leave and four weeks of paid parental leave.
• Retirement: up to 7% employer-paid retirement contributions.
• Health and welfare benefits: medical, dental, vision, life, and short- and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits: adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Pay

Pay range: $25.30 – $37.95 per hour.

Schedule

Weekdays, full-time (40 hours per week).