Billing Specialist

About the role

The Billing Specialist is responsible for the billing of client invoices in the format required by the client. The role involves handling many day-to-day tasks related to billing such as printing prebills and/or final bills for attorney’s review, researching and answering billing questions, inputting, updating, and mailing invoices on the accounting system, and maintaining client’s alternate fee arrangements.

Responsibilities

• Edit prebills to make time and disbursement transfers, time splits, on account transfers, time adjustments and disbursement adjustments.
• Print, sort, and distribute prebills to billing attorneys.
• Print drafts and/or finals of computerized invoices and forward to attorneys for further edits.
• Maintain client billing addresses, ensuring information is accurate and current.
• Enter any exemption for billing necessary by the billing cutoff date and maintain status through month-end.
• Monitor and manage several levels of approvals for write-offs and monthly exemptions for billing.
• Enter alternate rates in computer system accurately and efficiently.
• Provide attorneys and legal support staff with requested billing statistics, using and formatting Excel spreadsheets, as needed.
• Effectively manage communication with attorney to ensure billing deadline is met.
• Submit, process and track invoices as well as resolve billing issues via electronic and web-based billing.
• Effectively communicate during monthly check in meetings with billing manager to provide updates on the status of timekeepers’ Work in Progress and troubleshoot if necessary.
• Identify and respond to internal and external client inquiries in a timely manner and seek feedback/follow-up as appropriate.

Requirements

• Ability to clearly communicate in both written and oral form with professionals in the firm and with clients regarding billing issues.
• Outstanding customer/client service and interpersonal skills.
• Ability to represent the department in a professional and positive manner.
• Proficient in the use of Microsoft Word and Excel.
• Able to work under pressure and balance multiple competing priorities.
• Able to produce high volume, computerized document edits in a fast-paced, deadline driven environment.
• Able to work effectively both independently and with teams to promote consistent and efficient workflow processes.
• Strong interpersonal skills, with the ability to provide high-quality service and partner effectively with diverse groups of people at various levels within the firm as well as external contacts.
• Able to self-manage and work independently in a hybrid, and in-office setting.

Qualifications

• Bachelor's degree; or any equivalent combination of training, education and experience that demonstrates the ability to perform the essential duties of the position.
• Minimum of three (3) years of Law Firm Billing experience.
• Previous Aderant/CMS experience strongly preferred.

Skills

• Clear communication in both written and oral form.
• Outstanding customer/client service and interpersonal skills.
• Professional representation and communication.
• Microsoft Word and Excel proficiency.
• Effective time management and prioritization.
• High-volume document editing in a fast-paced environment.
• Teamwork and collaboration.
• Self-management and independence.

Benefits

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.

Pay

Hiring Salary Range $50,000.00 - $85,000.00

Schedule

Hybrid and in-office setting.