Billing Specialist
Troutman Pepper Locke LLP · Rochester, NY · 2 wk ago
HybridFinance$50k–$85k/yrFull-time
About the role
The Billing Specialist plays a crucial role in managing client invoices and supporting attorneys and legal staff with billing-related tasks. The position requires strong communication skills, proficiency in Microsoft Office, and the ability to handle multiple tasks efficiently.
Responsibilities
- Edit prebills to facilitate time and disbursement transfers, time splits, on account transfers, time adjustments, and disbursement adjustments.
- Print, sort, and distribute prebills to billing attorneys for review.
- Create drafts and finalize computerized invoices and forward them to attorneys for further edits.
- Maintain client billing addresses, ensuring accuracy and timeliness of information.
- Enter exemptions for billing necessary by the billing cutoff date and monitor their status through month-end.
- Manage and approve write-offs and monthly exemptions for billing.
- Input and update alternate rates in the computer system accurately and efficiently.
- Provide attorneys and legal support staff with requested billing statistics using Excel spreadsheets.
- Erect invoices and resolve billing issues via electronic and web-based systems.
- Communicate with attorneys during monthly check-in meetings to update on Work in Progress and troubleshoot issues.
- Respond to internal and external client inquiries in a timely manner and seek feedback as needed.
Requirements
- Bachelor's degree or equivalent experience in a relevant field.
- Minimum of three (3) years of Law Firm Billing experience.
- Previous Aderant/CMS experience is preferred.
Qualifications
- Outstanding customer/client service and interpersonal skills.
- Ability to represent the department professionally and positively.
- Proficiency in Microsoft Word and Excel.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively in a dynamic environment.
Skills
- Clear communication in both written and oral forms.
- Customer service and interpersonal skills.
- Use of Microsoft Word and Excel.
- Ability to work independently and in teams.
- Self-management and independent work capabilities.
Benefits
The firm complies with applicable workplace mandates regarding Covid-19. The position offers a competitive salary range of $50,000.00 - $85,000.00, commensurate with experience.
Pay
$50,000.00 - $85,000.00
Schedule
Hybrid and in-office setting.