Billing Specialist

Position Summary

The Billing Specialist will assist in the billing processes, working collaboratively with team members across various departments and external vendors to ensure accurate, timely, and well-maintained invoice processing.

Essential Duties and Responsibilities

• Create, review, and send up to 150 invoices / month to clients in a timely manner.
• Verify the accuracy of billing data and revise any errors.
• Maintain up-to-date records of all invoices and financial transactions.
• Perform regular reconciliation of client accounts.
• Address discrepancies and resolve billing issues with clients.
• Ensure all payments are accounted for and correctly posted.
• Work closely with the finance and accounting teams to streamline billing processes.
• Collaborate with sales and client service departments to gather necessary billing information.
• Participate in team meetings and contribute to process improvement initiatives.
• Respond to client inquiries regarding billing issues, payments, and balances.
• Provide excellent customer service by addressing concerns promptly and professionally.
• Liaise with clients to ensure payment terms and conditions are clear.
• Track any pending contractual issues, billing issues, or pending invoices and work with other departments to make the necessary corrections.
• Absorb manually correcting invoices and credits as needed.
• Work closely with the collections team to ensure accuracy of Accounts Receivable reporting.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Associate’s degree or equivalent combination of education and experience
• 2+ years of relevant professional-level work experience
• Experience reviewing contract terms and client orders
• 2+ years of experience in a high volume, high-intensity environment preferred
• Strong attention to details
• Basic MS Office skills required (Outlook, Excel, Word, etc.)
• Experience with NetSuite preferred
• Ability to work in multiple accounting software systems
• Ability to identify process improvement opportunities and recommendations
• Effective communication and interpersonal skills.

Benefits

• Competitive Salary
• Paid Time Off
• Medical, dental, and vision insurance
• Life insurance and disability benefits
• 401k
• Bonus Potential
• Apple Equipment
• Company Happy Hours
• And much more...