Billing Specialist

About the role

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Responsibilities

• Contacts broker/account on payment discrepancies and unpaid bills to resolve outstanding receivables in a timely fashion.
• Processes and corrects external entries.
• Researches payment deficiencies and reconciles outstanding invoices; disburses overpayments on true-up invoices.
• Independently reviews and interprets sold documentation and completes billing set-up.
• Processes manual billing and seeks alternatives to automate manual tasks.
• Prepares monthly updates for management reports.
• Maintains appropriate file documentation and system diary notes.
• Processes disbursements and corrections on true-ups.
• Coordinates correction activities and follows through to resolution.
• Completes task book assignments.
• Identifies customer needs and acts on them.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Requirements

• High school diploma or GED required.
• Two (2) years of accounting, bookkeeping or insurance related billing experience required.
• Clerical or customer service experience preferred.

Skills

• Expert knowledge of billing systems.
• Expert knowledge of data flows for medical bill review and other charge-to-file processes.
• Expert knowledge of insurance programs, claims and implications to outstanding receivables.
• Expert knowledge of loss processing flows and claim-based processing flows.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Ability to work in a team environment.
• Ability to meet or exceed performance competencies.

Work Environment

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Computer keyboarding, travel as required.
• Auditory/Visual: Hearing, vision, and talking.

Schedule

Tuesday - Saturday, 11am - 8pm EST.

Pay

For the jurisdiction noted in this job posting, the range of starting pay for this role is $18/hr.