Billing Specialist

About the role

RXO is a leading provider of transportation solutions. We revolutionize the industry with our extensive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

Responsibilities

• Review and analyze carrier freight bills
• Proactively resolve potential errors and duplicate billing
• Facilitate the billing of orders to customers
• Communicate with internal and external sources to resolve open tasks
• Maintain quality and service levels when working with clients
• Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
• Develop a working understanding of the internal technologies required for daily functions
• Partner with transportation providers to secure required documentation for customer billing
• Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment
• Seek opportunities to improve current processes

Requirements

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
• Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
• Experience with Microsoft Office
• Strong problem-solving skills
• Excellent verbal and written communication skills

Qualifications

• Ability to present clean, organized, and thorough information and data appropriate for intended audience

Skills

• Strong problem-solving skills
• Excellent verbal and written communication skills

Benefits

• Competitive pay
• Paid time off including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees, up to 15 days PTO for salaried employees, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, Health Reimbursement Arrangement

Pay

$22- $23 per hour. Actual compensation may vary due to factors such as experience and skill set.

Schedule

Not specified