Billing Specialist

General Job Duties And Responsibilities

• Reviews and maintains invoices, and records to ensure accuracy.
• Maintains all customer payment records.
• Has knowledge of commonly used concepts, practices, and procedures within the insurance field.
• Rely on instructions and pre-established guidelines to perform the job function.
• Performs other duties as assigned by the Department Manager.

Experience And Education Requirements

• A High School Diploma or GED is required.
• An Associates or bachelor's degree is preferred.
• 1-2 years of previous experience in the life and health insurance industry is preferred.
• Must have general computer skills and be knowledgeable in MS Outlook, Windows, Excel, and Word.
• Must have basic data entry skills and above average mathematical skills.
• Must be able to learn and be proficient with the software used in the TPA Departments.
• Must possess strong time management, organizational, problem solving, and customer service skills.
• Must work well under pressure with multiple priorities and meet deadlines while maintaining a strong attention to detail.

Working Environment

• Must be able to perform in a very high paced environment while multi-tasking or handling interruptions.
• Must have the ability to work independently while practicing effective time management skills.
• Must be able to prioritize projects, work multiple projects simultaneously, and meet project deadlines in an organized manner.
• Must possess excellent problem-solving skills and have keen attention to details.
• Strong written and verbal communication, interpersonal, and relationship building skills are required.
• Must be able to handle stressful situations.
• Must maintain confidentiality and privacy in every aspect of the job.

Job Essential Requirements

• Must be able to read, write, and speak English; Spanish is a Must.
• Must be able to work as Must possess sight and hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of the position as stated above can be fully met.
• Must be able to bend, stretch, reach, and sit or stand at a desk during 85% of the workday.
• Must be able to lift, stoop, and carry small equipment items and supplies, possibly weighing up to 20 lbs.