Billing Specialist

About the role

You are responsible for credit and debit processes for EG&SP customers including completing the invoicing process for credits and rebills.
Conducts in-depth research and analysis to identify billing issues and makes recommendations on how to resolve complex issues.
Works closely with the customer solutions team to provide timely and adequate solutions for customer inquiries and issues.
Completes the monthly close reconciliation to ensure orders are processed timely each month, this includes researching why orders have not been filled, working closely with internal customers (plant managers, customer solutions, logistics, etc.), to identify obstacles to finalizing the billing process, and completing monthly reporting requirements.
Manages the cylinder buyback program for customers which includes tracking the return of cylinders from customers, calculating buyback credits, recording buyback credits in SAP, and monitoring customer purchase orders.

Responsibilities

• Completes the invoicing process for credits and rebills
• Conducts in-depth research and analysis to identify billing issues and makes recommendations on how to resolve complex issues
• Works closely with the customer solutions team to provide timely and adequate solutions for customer inquiries and issues
• Completes the monthly close reconciliation to ensure orders are processed timely each month
• Manages the cylinder buyback program for customers

Requirements

• A High School Diploma or GED required; Bachelor's Degree is strongly preferred
• Minimum of five (5) years billing, finance or accounting experience
• Proficiency with SAP S/4HANA experience, Independent Shipping Software, Microsoft Office Products and Windows
• Effective verbal and written communication skills
• Proven ability to motivate teams and manage conflict
• Strong reasoning and proven analytical and problem-solving skills

Qualifications

You have strong reasoning and proven analytical and problem-solving skills.

Skills

• High School Diploma or GED
• Bachelor's Degree preferred
• SAP S/4HANA experience
• Independent Shipping Software proficiency
• Microsoft Office Products proficiency
• Windows proficiency
• Verbal and written communication skills
• Team management and conflict resolution skills
• Analytical and problem-solving skills

Benefits

Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, an employee discount program, and opportunities for educational and professional growth.

Pay

$29.03 - $42.57 per hour

Schedule

N/A