Billing Specialist

About the role

The Billing Specialist prepares, reviews, and processes invoices to ensure accurate and timely billing for customers. This role maintains billing records, resolves invoice discrepancies, tracks payments, and collaborates with internal teams to support accounts receivable activities. The Billing Specialist also assists with reporting, compliance, and customer inquiries related to billing and account balances.

Responsibilities

• Generate and distribute accurate customer invoices.
• Review billing data for completeness and accuracy.
• Investigate and resolve billing discrepancies and customer inquiries.
• Monitor outstanding balances and support collections efforts.
• Maintain billing records and documentation.
• Collaborate with finance, sales, and operations teams to ensure proper billing procedures.
• Prepare billing reports and assist with month-end close activities.