Billing Specialist

About the role

The Billing Specialist will be part of the Financial Services Department in Kilpatrick's Atlanta office. This position involves working closely with attorneys, paralegals, and support staff to provide high-quality service to both internal and external clients. The firm values teamwork and employee contributions, offering a comprehensive benefits package that includes health insurance, life insurance, short-term disability, retirement plans, and paid time off.

Responsibilities

• Submit electronic bills using various e-billing systems (including processing appeals and error message handling)
• Receive and process billing edits, transfers, and changes for attorneys in multiple practice groups
• Coordinate, monitor, and process approved markdowns, write-offs, and necessary maintenance
• Maintain and monitor billing department email and telephone hotlines
• Provide 3E assistance to attorneys and Legal Practice Specialists
• Aid attorneys and Legal Practice Specialists in understanding billing processes, policies, and procedures
• Support Accounts Receivable and Collections staff in resolving or preventing billing errors
• Process daily time loads
• Assist with new matter setup, opening discounts, and rate exceptions
• Complete special projects and analyses as directed

Requirements

• Minimum of 5 years of relevant experience, preferably in a law firm environment
• Bachelor’s degree preferred
• Prior experience with billing for an Intellectual Property practice preferred
• Prior experience with 3E required
• Ability to analyze, assess possible problems, prioritize concerns, and make decisions
• Strong work ethic, flexibility, dependability, and positive attitude
• Ability to focus and deliver tangible results, diligent in achieving associated objectives
• High level of confidentiality and ability to coordinate resources to help others meet their goals
• Effective communication skills, both oral and written
• Extensive electronic billing experience and familiarity with multiple e-billing vendor systems
• Experience with Cognos based applications preferred
• Experience in a multi-currency setting preferred
• Experience with Excel, especially with the use of Pivot tables

Qualifications

• Knowledgeable in legal billing processes and systems
• Proficient in Microsoft Office Suite
• Ability to manage multiple priorities and deadlines
• Strong organizational and analytical skills

Benefits

• Multi-faceted health benefit package including medical, dental, and vision coverage
• Life insurance, short-term disability plans, and retirement plans
• Holidays and paid time off
• Hybrid work schedules combining in-office and remote work

Pay

The pay range for this position in Atlanta is $35.89 to $45.12 per hour.

Schedule

This is a full-time, regular position.