Billing Specialist

We are seeking a Billing Specialist at Integrated Services for Behavioral Health (ISBH).

About the role

Integrated Services for Behavioral Health (ISBH) is a community-focused, forward-thinking behavioral health organization dedicated to supporting individuals on their path to health and well-being. Serving Southeastern and Central Ohio, ISBH provides a comprehensive range of behavioral health and related services, collaborating with local partners to promote healthy individuals and strong communities.

Responsibilities

• Provide billing services for ISBH and its external customers.
• Complete billing-related activities including, but not limited to:
• Claim EDI creations for various payers.
• Self-pay claim processing.
• Payment posting.
• Claim denial investigations and remediation.
• Carelogic Billing / AR configuration and setup.
• Interact with payment/clearinghouse portals.
• Communicate the status of tasks.
• Support ISBH staff and external customers to resolve common errors.
• Interact with ISBH staff and external customers positively, providing excellent customer service.
• Maintain advanced knowledge of:
• Ohios Behavioral Health Payment Environment.
• Carelogic software and Billing / AR functionality.
• Ohio MCO billing requirements.
• ISBH and customer-required content.
• Attend internal and external training as needed.
• Participate in special projects as requested by the Billing Manager.
• Other duties as assigned.

Requirements

• A high school diploma or GED is required, a bachelor's degree, is preferred.
• Three years of experience working in Ohio behavioral health Medicaid billing.
• Three years of experience using an electronic health record system to process claims, experience with Carelogic preferred.
• Demonstrates a high degree of cultural awareness.
• Ability to effectively communicate through verbal/written expression.
• Must be able to operate in an Internet-based, automated office environment.

Qualifications

• None specified.

Skills

• None specified.

Benefits

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP)

To learn more about our organization: https://ISBH.org/

OUR MISSION: Delivering exceptional care through connection

OUR VALUES: Dignity, Collaboration, Wellbeing, Excellence, Innovation

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.