Billing Specialist

Sitton is seeking a Billing Specialist to join our Billing team, collaborating with Sales, Customer Service, Branch Operations, and Finance while providing administrative and transactional support to the Sitton Finance team.

Responsibilities

• Review completed invoices, work orders, job documentation, customer purchase orders, and more for completeness and billing readiness.
• Reconcile invoice pricing, quantities, products, labor, freight, taxes, fees, credits, and other charges to the approved quote, contract pricing, or authorized change.
• Identify billing discrepancies and exceptions.
• Confirm that customer-specific billing requirements are satisfied.
• Correct or coordinate correction of routine billing errors.
• Finalize invoices.
• Maintain accurate invoice status and records; promptly escalate unresolved items.
• File and retain resolved invoices and supporting documents.
• Respond professionally and promptly to internal billing questions and assist with research related to billing issues.
• Assist with month-end billing close, invoice audits, reconciliations, reporting, data cleanup, and other Finance Team priorities.
• Provide cross-functional and general administrative support to the Sitton Finance Team during peak workload periods, employee absences, special projects, or process-improvement initiatives.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent required; associate degree or coursework in accounting, finance, business, or a related field preferred.
• One or more years of billing, accounts receivable, order processing, accounting support, or comparable administrative experience preferred; experience in flooring, construction, field services, facilities services, or another high-volume B2B service environment is a plus.
• Working knowledge of invoice review, quote or contract reconciliation, purchase orders, credits, taxes, and supporting documentation.
• Ability to manage a high volume of transactions, prioritize competing deadlines, and maintain dependable productivity without sacrificing accuracy.
• Professional written and verbal communication skills and the judgment to ask clear questions, document decisions, and escalate unresolved issues.
• Proficiency with Microsoft Outlook and Excel, including basic formulas, sorting, filtering, and reconciliation of data; experience with ERP, accounting, CRM, or work-order systems preferred.
• Demonstrated discretion in handling confidential business and financial information.

Benefits

• Health Insurance: Choose from a variety of medical, dental, and vision plans, including prescription drug coverage, flexible spending accounts, life insurance, and telehealth.
• Wellness Program: Access to resources such as fitness programs, health screenings, nutritional counseling, and preventative healthcare.
• Paid Time Off & Holiday Pay: Employees enjoy paid time off and floating holidays, with PTO growing with years of service.
• Perks: Access best-in-the-market pricing and group discounts on insurance bundles, mortgages, pet insurance, and more through Perks at Work.
• Learning & Development: Thousands of learning courses, interactive workshops, leadership academies, and university partnerships to support your career growth.

Benefits are exclusively available to full-time employees.

Pay

$24-$25/hour