Billing Specialist

Location: United States — 100% Remote
Job Type: Full Time

About the role

Customand has a remote opening for a Billing Specialist supporting moving and relocation services, customer scheduling, packing, transportation, storage, assembly, sales support, and operations. This position is full time, 100% remote, and open to candidates throughout the United States.

Responsibilities

• Generate and review customer invoices using approved billing information, rates, and supporting documentation.
• Apply payments, maintain billing records, and reconcile account activity against invoices and approved adjustments.
• Investigate billing discrepancies, duplicate charges, missing documentation, and customer questions across moving, scheduling, and relocation operations.
• Follow up on overdue or incomplete accounts according to established procedures and document each action.
• Prepare recurring billing, aging, payment, and exception reports for management review.
• Protect customer payment and account information and follow approved financial-data controls.

Requirements

• Strong numerical accuracy, attention to detail, and comfort with spreadsheets and billing systems.
• Ability to reconcile records, identify discrepancies, and maintain supporting documentation.
• Professional communication when following up with customers or internal teams.
• High discretion when handling payment and account information.
• Ability to manage recurring billing deadlines and multiple account issues.
• A pre-employment background check and, where applicable to this position and permitted by law, credit screening are required.

Pay

Base salary: $49,500 - $56,500 per year

Schedule

Employment type: Full Time
Work arrangement: 100% Remote — United States