Billing Specialist

About the role

Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully for more than 50 years. With deep expertise and innovative waste management technology, Arcwood protects people, communities, and the environment through work that often happens behind the scenes. We are a company big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers’ evolving needs. Join Arcwood and be part of our legacy of environmental leadership.

Our Values

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, customers, and communities.
• Solve Problems Creatively: We push for better—advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and impact, knowing progress is achieved by working together with customers and each other.
• Deliver for Customers: We put customers at the center of all we do, ensuring exceptional value through safety, creativity, and accountability.

Responsibilities

• Prioritize health and safety by adhering to policies, processes, and maintaining safe practices at all times.
• Calculate transactions based on inventory or other provided data.
• Perform manifest reviews and enter manifests into the MMS system; inform appropriate personnel of missing or incorrect data.
• Complete third-party invoice receipt, distribution to locations, and processing.
• Review open transaction reports for errors or issues to keep billing current.
• Submit customer invoices through manual email, customer portals, or other special delivery processes as assigned.
• Complete daily entry of timekeeping and customer invoice conversation notes regarding submission status.
• Address customer requests for weights, manifest copies, and invoice-related questions.
• Follow and update existing standard operating procedures for duties.
• Cross-train with other Billing Specialists and the Billing Manager to ensure adequate coverage.
• Communicate invoice and pricing issues to the appropriate personnel.
• Ensure invoice billing and submission are completed thoroughly, accurately, and in a timely manner.
• Distribute signed documents and/or manifest copies to customers and/or generators as needed.
• Take on additional duties as assigned to support the team and organization.

Requirements

• High school diploma or equivalent (required).
• Bachelor’s degree (preferred).
• 2+ years of experience in accounts receivable, billing, or accounts payable (required).

Benefits

Arcwood offers stability, competitive pay, and above-market benefits that reflect the importance of our work. As we continue to grow, you’ll have opportunities to build skills, take on new challenges, and advance your career. We honor our legacy, value hardworking people, and are committed to protecting people, communities, and the future we share.

Physical Job Requirements

A post-offer drug screen and background check will be required.