Billing/Scheduling Associate I (Remote) - Psychiatry

About the role

The Department of Psychiatry is seeking a Billing/Scheduling Associate I.

Primary Duties & Responsibilities

• Obtains demographic & insurance information from patients.
• Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.
• Reviews schedule for new patients, updating when necessary.
• Covers patient incoming clinic calls as needed.
• Performs daily edits and changes to provider scheduling templates.
• Works with patient reminder system results and contacts patients or makes scheduling changes.
• Maintains Handholder matrix.
• Performs other duties as assigned.

Working Conditions

Normal office environment. Physical effort: typically sitting at desk or table. Equipment: office equipment.

More About This Job

Experience in a medical office setting is essential to this position.

Education

Required Qualifications: High school diploma or equivalent high school certification or combination of education and/or experience.

Preferred Qualifications

No additional education unless stated elsewhere in the job posting.

Skills

Not Applicable

Driver's License

A driver's license is not required for this position.

Salary Range

$16.40 - $22.12 / Hourly

Questions

If you have frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family: We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.