Billing/Scheduling Associate III (Remote) - Neurology

About the role

The Billing/Scheduling Associate III supports moderate to complex situations with a higher level of experience and knowledge. This role may lead the Billing Associate team, manage scheduling, and serve as a liaison between various stakeholders.

Responsibilities

• Maintain quality care and compliance with practice standards.
• Schedule appointments appropriately and monitor transactions, registration reviews, and documentation.
• Triage patient calls and emails, working with physicians and relevant personnel.
• Coordinate provider schedules, templates, and master schedules according to protocols and management directives.
• Train new personnel and assist in staff development.
• Manage supply orders, equipment, and operational services.
• Participate in quality improvement activities.
• Provide patient scheduling services, collect demographics, and prepare reports.
• Assist during peak times, vacations, and illnesses.

Requirements

High school diploma or equivalent, with 5 years of relevant experience in medical billing and scheduling. Computer literacy, data entry skills, and familiarity with Epic EHR are preferred.

Qualifications

• High school diploma or equivalent.
• 5 years of relevant experience in medical billing and scheduling.
• Computer literacy and data entry skills.
• Familiarity with Epic EHR.

Skills

• Computer Literacy
• Data Entry
• Epic EHR
• Managed Care Operations
• Medical Terminology
• Telephone Communications

Benefits

Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time.
Health Insurance: Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Metro Transit Pass: Free Metro transit U-Pass for eligible employees.
Retirement Savings Plan: Defined contribution (403(b)) Retirement Savings Plan, combining employee contributions and university contributions starting at 7%.
Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family: 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your childcare needs. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

Pay

$21.17 - $32.85 / Hourly

Schedule

Normal office environment. Physical effort typically involves sitting at a desk or table. Equipment includes office equipment.