Billing & Revenue Operations Manager
Tres Health · United States · 4 wk ago
RemoteRemoteManufacturingFull-time
We need to produce HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must not include boilerplate like EEO, legal, etc. Must preserve all substantive info.
We need to parse the posting.
Content:
Position Summary: description of role.
Essential Duties & Responsibilities: list of duties.
Minimum Qualifications: list of qualifications.
Work Schedule & Remote Work: schedule info.
Remote Work Requirements: details.
Security, Privacy & Compliance: maybe part of requirements? Could be part of Skills? Might be separate but we only have allowed headings. Could fold into Requirements or Skills.
Physical Requirements: maybe part of Requirements.
Employment Status: at-will employment - maybe not needed? It's boilerplate? Might be considered metadata; we can drop.
EEO & Reasonable Accommodation: drop.
We need sections: About the role (position summary), Responsibilities (essential duties), Requirements (minimum qualifications maybe), Qualifications (maybe separate?), Skills (maybe combine?), Benefits (none given), Pay (none), Schedule (work schedule). Since no explicit benefits or pay, we should not create those sections.
We need to decide which headings to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule. Possibly also "Work Environment" but not allowed.
We have Minimum Qualifications (education, experience). Could be Requirements. Also there are "Preferred" qualifications (healthcare experience, billing system config). Could be Qualifications.
Skills: analytical, organizational, problem-solving, communication, Excel, etc.
Schedule: Work Schedule & Remote Work includes full-time remote, flexibility, occasional travel.
Remote Work Requirements could be part of Schedule or maybe separate but not allowed; we can incorporate into Schedule section.
Security, Privacy & Compliance could be part of Requirements or Skills.
Physical Requirements could be part of Requirements.
We need to preserve all substantive info, not invent.
Let's extract substantive info:
Position Summary paragraph: "The Billing & Revenue Operations Manager oversees the day-to-day operations of Tres Health’s billing and revenue cycle functions, ensuring billing, invoicing, payment processing, cash application, disbursements, banking, delinquency management, and related activities are completed accurately, timely, and in accordance with established processes and controls. This role coordinates work across team members, provides oversight and guidance on complex issues, manages escalations, and serves as a key resource for billing-related decisions and process improvements. The Billing & Revenue Operations Manager works cross-functionally with Finance, Operations, and other internal stakeholders to resolve exceptions, improve workflows, support system configuration and implementations, and develop scalable processes that support Tres Health’s continued growth."
Essential Duties & Responsibilities bullet list (actually sentences). We'll convert to
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must not include boilerplate like EEO, legal, etc. Must preserve all substantive info.
We need to parse the posting.
Content:
Position Summary: description of role.
Essential Duties & Responsibilities: list of duties.
Minimum Qualifications: list of qualifications.
Work Schedule & Remote Work: schedule info.
Remote Work Requirements: details.
Security, Privacy & Compliance: maybe part of requirements? Could be part of Skills? Might be separate but we only have allowed headings. Could fold into Requirements or Skills.
Physical Requirements: maybe part of Requirements.
Employment Status: at-will employment - maybe not needed? It's boilerplate? Might be considered metadata; we can drop.
EEO & Reasonable Accommodation: drop.
We need sections: About the role (position summary), Responsibilities (essential duties), Requirements (minimum qualifications maybe), Qualifications (maybe separate?), Skills (maybe combine?), Benefits (none given), Pay (none), Schedule (work schedule). Since no explicit benefits or pay, we should not create those sections.
We need to decide which headings to include: About the role, Responsibilities, Requirements, Qualifications, Skills, Schedule. Possibly also "Work Environment" but not allowed.
We have Minimum Qualifications (education, experience). Could be Requirements. Also there are "Preferred" qualifications (healthcare experience, billing system config). Could be Qualifications.
Skills: analytical, organizational, problem-solving, communication, Excel, etc.
Schedule: Work Schedule & Remote Work includes full-time remote, flexibility, occasional travel.
Remote Work Requirements could be part of Schedule or maybe separate but not allowed; we can incorporate into Schedule section.
Security, Privacy & Compliance could be part of Requirements or Skills.
Physical Requirements could be part of Requirements.
We need to preserve all substantive info, not invent.
Let's extract substantive info:
Position Summary paragraph: "The Billing & Revenue Operations Manager oversees the day-to-day operations of Tres Health’s billing and revenue cycle functions, ensuring billing, invoicing, payment processing, cash application, disbursements, banking, delinquency management, and related activities are completed accurately, timely, and in accordance with established processes and controls. This role coordinates work across team members, provides oversight and guidance on complex issues, manages escalations, and serves as a key resource for billing-related decisions and process improvements. The Billing & Revenue Operations Manager works cross-functionally with Finance, Operations, and other internal stakeholders to resolve exceptions, improve workflows, support system configuration and implementations, and develop scalable processes that support Tres Health’s continued growth."
Essential Duties & Responsibilities bullet list (actually sentences). We'll convert to - .
List:
- Oversee the end-to-end billing and revenue operations process, including billing configuration, invoicing, ACH pulls, cash application, disbursements, group terminations, delinquency activities, billing inquiries, and banking operations.
- Coordinate and oversee billing configuration activities, including PB creation, system configuration, portal configuration, and resolution of complex configuration issues.
- Manage the invoicing workflow, including assignment and monitoring of invoice activities, review of invoice activity, resolution of exceptions, and escalation management.
- Oversee ACH payment processing and cash application activities, ensuring payments are processed and applied accurately and timely while supporting the resolution of exceptions and discrepancies.
- Provide oversight of disbursement, reconciliation, reporting, statement, and banking activities to ensure appropriate financial controls and accurate records are maintained.
- Oversee billing-related activities associated with group terminations, including refunds, additional invoices, invoice adjustments, and coordination with applicable internal teams.
- Manage and monitor delinquency processes, including account follow-up, escalations, issue resolution, and appropriate decision-making regarding outstanding balances.
- Oversee the billing inbox and related inquiries, ensuring questions and issues are appropriately prioritized, assigned, documented, and resolved in a timely manner.
- Serve as an escalation point and subject matter resource for complex billing, payment, configuration, reconciliation, and revenue-cycle issues, working with internal stakeholders to identify root causes and appropriate resolutions.
- Identify and implement process improvements, develop and maintain standard operating procedures, strengthen internal controls, and support system implementations and configuration changes to improve the accuracy, efficiency, and scalability of revenue operations.
- Provide work direction, prioritization, and operational support to team members responsible for billing and revenue-cycle activities while promoting accountability, consistency, and accuracy.
- Other tasks as assigned.
Minimum Qualifications:
- Bachelor’s degree in Accounting, Finance, Business Administration, Healthcare Administration, or a related field preferred; equivalent relevant experience may be considered.
- 4+ years of experience in billing, accounts receivable, revenue cycle management, finance operations, healthcare billing, or a related field.
- Experience overseeing multiple financial operations and workflows, including invoicing, payment processing, cash application, reconciliations, and accounts receivable.
- Working knowledge of billing systems, payment processing, ACH transactions, financial controls, and revenue-cycle processes.
- Experience identifying, researching, and resolving financial, billing, and payment discrepancies.
- Experience coordinating work across multiple team members and/or functions.
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
- Strong written and verbal communication skills.
- Ability to manage competing priorities, meet deadlines, and work independently in a fast-paced, remote environment.
- Ability to exercise sound judgment when resolving exceptions and determining when escalation is required.
- Demonstrated ability to identify opportunities for process improvement and develop scalable operational solutions.
- Proficiency with Microsoft Excel, Google Sheets, or similar spreadsheet and reporting tools.
- Healthcare, insurance, benefits administration, or HIPAA-regulated environment experience preferred.
- Experience with billing system configuration, implementation, or process development preferred.
Work Schedule & Remote Work:
- Full-time, remote position aligned with U.S. business hours.
- Flexibility required for critical billing deadlines, month-end activities, cross-functional meetings, system implementations, escalations, and other time-sensitive operational needs.
- Occasional travel (0–10%) may be required for team collaboration, company meetings, or vendor engagements.
Remote Work Requirements:
- Dedicated home office with reliable, high-speed internet.
- Secure workspace aligned with HIPAA security standards (device encryption, secure Wi-Fi, screen privacy).
- Ability to effectively coordinate, oversee, and communicate revenue-cycle activities in a fully remote environment.
- Ability to maintain confidentiality and securely handle financial, employee, customer, and other sensitive information.
- Ability to effectively use computers, financial and billing systems, video conferencing tools, and other standard remote work technology.
Security, Privacy & Compliance:
- This position requires adherence to Tres Health’s security and privacy policies, including HIPAA compliance.
- All employees must complete security training and comply with access management protocols.
- The employee is expected to safeguard confidential financial, customer, employee, and business information and follow all applicable company policies and regulatory requirements.
Physical Requirements:
- Prolonged periods of sitting and working at a computer.
- Ability to communicate effectively through video, phone, and written platforms.
- Ability to effectively use computers, video conferencing tools, financial and billing systems, and other standard remote work technology.
- Visual and auditory capabilities suitable for remote work.
- Ability to occasionally lift up to 15 pounds.
- Tres Health is committed to ADA compliance and will provide reasonable accommodations to individuals as needed.
Employment Status: at-will employment (maybe drop as boilerplate). EEO drop.
Now we need to map to sections.
About the role: Position Summary.
Responsibilities: Essential Duties & Responsibilities.
Requirements: Minimum Qualifications? Could be "Requirements". We'll include education, experience, etc.
Qualifications: maybe the preferred qualifications (healthcare experience, billing system config). But we could also treat them as part of Requirements. However we have both Requirements and Qualifications allowed headings. We could split: Requirements = mandatory (education, 4+ years, overseeing multiple financial ops, working knowledge, experience identifying discrepancies, coordinating work, analytical skills, communication, managing priorities, judgment, process improvement, Excel proficiency). Qualifications = preferred (healthcare/HIPAA experience, billing system config experience). That seems reasonable.
Skills: maybe the soft skills and technical skills like analytical, organizational, problem-solving, communication, Excel, etc. But those already in Requirements. Could move some to Skills. However we must not duplicate content. We need to preserve all info; we can allocate but not duplicate. Let's think: We could put the skill-based items under Skills, and keep the experience/education under Requirements. But the posting lumps them together. We need to decide a split that preserves all info without duplication.
Option: Requirements = education + years experience + overseeing multiple financial operations + working knowledge + experience identifying discrepancies + experience coordinating work. Qualifications = preferred healthcare/HIPAA experience + billing system config experience. Skills = analytical, organizational, problem-solving, communication, Excel proficiency, ability to manage priorities, meet deadlines, work independently, exercise sound judgment, identify process improvement opportunities, develop scalable solutions. That covers many.
But we also have ability to manage competing priorities, meet deadlines, work independently, exercise sound judgment, identify opportunities for process improvement, develop scalable operational solutions. Those could be Skills.
We also have strong written and verbal communication skills (skill). Proficiency with Excel (skill). So Skills section can contain those.
Now Schedule: Work Schedule & Remote Work + Remote Work Requirements (maybe combine). We'll include schedule, flexibility, travel, remote work requirements.
We should not include Security, Privacy & Compliance, Physical Requirements as separate headings; we could fold them into Requirements or Skills? They are substantive. Could be part of Requirements (security compliance) and Physical Requirements maybe part of Requirements as well. But we have no heading for them; we could incorporate into Requirements as bullet points. That's allowed: we just need to include all substantive info somewhere. So we can add bullets under Requirements for security compliance and physical requirements.
But we must not create new headings beyond allowed list. So we can add those under Requirements.
Thus final sections:
About the role
...position summary...
Responsibilities
- ... each duty...
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, Healthcare Administration, or a related field preferred; equivalent relevant experience may be considered.
- 4+ years of experience in billing, accounts receivable, revenue cycle management, finance operations, healthcare billing, or a related field.
- Experience overseeing multiple financial operations and workflows, including invoicing, payment processing, cash application, reconciliations, and accounts receivable.
- Working knowledge of billing systems, payment processing, ACH transactions, financial controls, and revenue-cycle processes.
- Experience identifying, researching, and resolving financial, billing, and payment discrepancies.
- Experience coordinating work across multiple team members and/or functions.
- Ability to maintain confidentiality and securely handle financial, employee, customer, and other sensitive information.
- Ability to effectively use computers, financial and billing systems, video conferencing tools, and other standard remote work technology.
- Adherence to Tres Health’s security and privacy policies, including HIPAA compliance; completion of security training and compliance with access management protocols.
- Prolonged periods of sitting and working at a computer; ability to communicate effectively through video, phone, and written platforms.
- Visual and auditory capabilities suitable for remote work; ability to occasionally lift up to 15 pounds.
- Tres Health is committed to ADA compliance and will provide reasonable accommodations to individuals as needed.
Qualifications
- Healthcare, insurance, benefits administration, or HIPAA-regulated environment experience preferred.
- Experience with billing system configuration, implementation, or process development preferred.
Skills
- Strong analytical, organizational, and problem-solving
About the role
...position summary...
Responsibilities
- ... each duty...
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, Healthcare Administration, or a related field preferred; equivalent relevant experience may be considered.
- 4+ years of experience in billing, accounts receivable, revenue cycle management, finance operations, healthcare billing, or a related field.
- Experience overseeing multiple financial operations and workflows, including invoicing, payment processing, cash application, reconciliations, and accounts receivable.
- Working knowledge of billing systems, payment processing, ACH transactions, financial controls, and revenue-cycle processes.
- Experience identifying, researching, and resolving financial, billing, and payment discrepancies.
- Experience coordinating work across multiple team members and/or functions.
- Ability to maintain confidentiality and securely handle financial, employee, customer, and other sensitive information.
- Ability to effectively use computers, financial and billing systems, video conferencing tools, and other standard remote work technology.
- Adherence to Tres Health’s security and privacy policies, including HIPAA compliance; completion of security training and compliance with access management protocols.
- Prolonged periods of sitting and working at a computer; ability to communicate effectively through video, phone, and written platforms.
- Visual and auditory capabilities suitable for remote work; ability to occasionally lift up to 15 pounds.
- Tres Health is committed to ADA compliance and will provide reasonable accommodations to individuals as needed.
Qualifications
- Healthcare, insurance, benefits administration, or HIPAA-regulated environment experience preferred.
- Experience with billing system configuration, implementation, or process development preferred.
Skills
- Strong analytical, organizational, and problem-solving