Billing Payments Coordinator - Hybrid

Essential Functions And Accountabilities

• Review voicemails and emails on a daily basis to ensure that all patient and department requests are addressed.
• Answer patient calls and or correspondence as it pertains to billing questions, financial policies, claims submission and any other finance related issue.
• Support Central Business Office by effecting daily and monthly close.
• Maintain Finance Department operations by following policies and procedures.
• Study existing and new credit and insurance information; enforce adherence to requirements; advise management on needed actions and/or changes.
• Aid with more difficult patient billing issues.
• Maintain that phones are being covered and calls are being answered in a timely manner.
• Assist the Management team develop and implement workflow for new products, services, and processes; help analyze the effectiveness of new products, services, and processes once implemented.
• Contribute to team effort by maintaining an excellent rapport and working relationship with Patient Services, and cooperating with other departments within the network.

Supervisor Responsibilities

• Manage team PTO requests.
• Manage timesheets and payroll.
• Coach, counsel, and discipline team members.
• Plan, monitor, and appraise job results.

Academic Training

Associate Degree in accounting or business or a technical training diploma. High School Diploma acceptable with appropriate hands-on medical billing experience.

Position Requirements/Experience

• Minimum 2 years' experience in billing experience.
• Working knowledge of all insurance types and guidelines, including the ability to read and interpret EOB's.
• Working knowledge of ICD 10's and CPT4.

Technical Skills

• Ability to access, input, and retrieve information from a computer (keyboard skills 30-40wpm).
• Medical software program experience required, Excel a plus.
• Knowledge of office procedure and office machines (i.e., computer, fax, copier, etc.).

Benefits

• Medical, Dental, Vision Insurance Options.
• Retail 401K Plan.
• Paid Time Off & Paid Holidays.
• Company Paid: Life Insurance & Long-Term Disability & AD&D.
• Flexible Spending Accounts.
• Employee Assistance Program.
• Tuition Reimbursement.