Billing Operations Specialist, CoStar Group - Richmond, VA

Role Overview

The Billing Operations Specialist performs critical business processes related to billing and contracts on a daily and monthly basis. The key objectives of the position are to ensure high throughput and accuracy in our operations and to contribute to process improvement.

Responsibilities

• Become proficient in understanding of the contracts to cash life cycle, especially related to root cause analysis.
• Process manual contracts and operate the system processes that generate over 100,000 invoices every month.
• Ensure data integrity across the system by participating in QA control process.
• Develop an in-depth understanding of our software and service environment, including, Oracle Cloud, Third Party invoice presentment portals, and in-house Enterprise solutions.
• Track and measure critical data; review systems and reports for inconsistencies.
• Effectively balance small-scale projects and day-to-day operations.
• Partner with colleagues in Shared Services, Technology, and Sales teams to resolve issues and improve processes.
• Drive communication and change in a world-class organization.
• Contribute to and support the integration of business processes and newly acquired companies.
• Maintain compliance with SOX regulations.

Qualifications

• Bachelor’s Degree from an accredited, not-for-profit, in-person college/university.
• A track record of commitment to prior employers.
• 1+ years of billing operations or related experience in a dynamic corporate environment.
• Ability to work within timed deadlines by prioritizing workload and understanding the priority business outcomes.
• Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas (pivot tables and VLOOKUP’s).
• Excellent oral and written communication skills required.
• Experience collaborating and communicating with other internal business partners.
• Strong focus and attention to detail.
• Ability to be flexible and adapt to changing situations at a high growth company.
• Evidence of strong academic performance in college.