Billing & Finance Operations Specialist

Billing

• Process customer invoices in accordance with contractual requirements and company procedures.
• Interpret customer contracts, purchase orders, and billing instructions to ensure accurate invoicing and revenue recognition.
• Match purchase orders, contracts, work authorizations, and supporting documentation to invoices prior to submission.
• Upload invoices and supporting documentation to 20+ customer billing portals and electronic invoicing platforms.
• Maintain accurate customer records and billing documentation.
• Develop and maintain billing processes based on customer requirements.
• Participate in Accounts Receivable meetings and discussions regarding collection activities.

Financial Operations & Process Improvement

• Collaborate with Finance, Treasury, Operations, and Business Unit leaders to improve billing and payment processes.
• Assist with vendor invoice processing and validation, as needed, including verifying supporting documentation and coding accuracy.
• Develop, document, and maintain financial procedures, workflows, and work instructions.
• Identify process improvement opportunities to enhance efficiency, accuracy, and internal controls.
• Support internal and external audit requests.
• Assist the Treasury & AP/AR Senior Analyst and Finance & Internal Control Manager with special projects and financial initiatives across all Kiwa North America subsidiaries.
• Provide backup support for key finance functions during periods of increased workload or team absences.

Qualifications & Competencies

• Associate's degree in Accounting, Finance, Business Administration, or a related field; an equivalent combination of education and experience may be considered.
• Minimum of 3 years of Accounts Receivable and Billing experience, with exposure to Accounts Payable functions.
• Experience reviewing and interpreting contracts, purchase orders, customer billing requirements, and supporting documentation.
• Strong analytical and problem-solving skills with the ability to identify discrepancies, investigate issues, and recommend solutions.
• Exceptional attention to detail and commitment to accuracy in financial transactions and documentation.
• Proficiency in Microsoft Excel, including PivotTables, VLOOKUP/XLOOKUP, data analysis, reporting, and reconciliation functions.
• Demonstrated ability to manage multiple priorities, adapt to changing workloads, and meet established deadlines.
• Proven ability to work independently as a self-starter while maintaining strong collaboration across cross-functional teams.
• Strong customer service orientation and relationship-building skills.
• Strong communication skills and the ability to communicate effectively across multiple departments.

Pay

Competitive salary commensurate with experience.

Schedule

Hybrid - 3 days in office / 2 days remote