Billing Manager

Responsibilities

• Direct billing staff in the proper procedures for billing and collections for a variety of payers, including but not limited to Medicare and Medicaid.
• Responsible for performance management of staff including but not limited to job coaching, annual performance evaluations, attendance, etc.
• Handle/direct customer questions and concerns regarding service charges in a highly professional manner.
• Ensure error free billing is completed within specified time frames as required by respective payers.
• Assess billing problems and issues with respect to both internal and cross-departmental procedures.
• Works closely with managers and staff across the organization including senior leadership team members to assess problems and recommend efficiencies and improvements relating to the integration of billing requirements and computer software capabilities necessary to increase reimbursement opportunities.
• Provide regular reports to management and senior leadership concerning patient and insurance aged receivables.
• Work to improve reporting efficiencies and the quality of data distributed.
• Works closely with Quality and Operations Managers to eradicate bad debt and educational opportunities to increase reimbursement opportunities.