Billing Engineer

About the role

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be.

Responsibilities

• Deliver projects related to pricing plans and billing
• Develop our billing integration with third party services, strengthening our end-to-end billing experience
• Take ownership of the entire product lifecycle, from writing code to product ideation and strategic decision-making
• Work closely with UX/UI designers and product managers to shape features
• Work as part of a team of engineers to design, build, test, and document core billing software components
• Integrate with third-party billing platforms (e.g., Stripe, Metronome) as needed
• Develop metering, pricing, and rating logic for usage-based and subscription billing models
• Ensure accurate tracking and reporting of customer usage data
• Maintain billing systems to ensure high availability and data integrity
• Build automation tools for recurring billing tasks, reconciliation, and reporting
• Collaborate with product, sales, and finance teams to support custom billing requirements
• Work closely with finance, product, support, and engineering teams to support accurate billing, revenue reporting, and customer inquiries
• Act as a technical expert in billing-related discussions and planning
• Champion engineering excellence by driving code quality, architectural reviews, and design documentation
• Provide technical leadership and mentorship to other engineers, fostering a culture of learning and knowledge sharing
• Establish observability, alerting, and error handling across the billing pipeline to ensure high availability and responsiveness
• Lead incident response and root cause analysis for billing-related issues

Requirements

• Experience in backend software engineering, with a strong focus on billing, payments, or financial systems
• Deep knowledge of SaaS billing models, including subscriptions, usage-based pricing, proration, discounts, and entitlements
• Proven experience integrating with third-party billing platforms such as Stripe, Metronome, Orb, Zuora, etc., or building custom billing systems
• Experience designing and managing distributed systems, microservices, and event-driven architectures
• Solid understanding of APIs and experience building or integrating internal billing APIs
• Strong proficiency in Go, or comfortable writing production-quality code in another language and eager to work with Go
• Flexibility to adjust to the dynamic nature of a startup
• Excellent written and verbal communication skills

Qualifications

• Experience with SQL and data modeling, especially for financial and usage data
• Proficiency in cloud services and infrastructure
• Knowledge of financial systems and accounting principles

Skills

• Technical expertise in billing and payment systems
• Ability to work independently and collaboratively
• Strong problem-solving and analytical skills
• Experience with Agile methodologies and DevOps practices

Benefits

• Competitive total compensation package including base salary, equity, and benefits
• Comprehensive group benefits with no waiting period
• Remote-first company with flexible work arrangements
• Support for personal and professional development
• Paid parental leave program
• Build-your-own home office setup

Pay

The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $143,000—$179,000 USD

Schedule

Remote first company—most of our teams work fully remotely.