Billing & Collection Analyst

About the role

Challenger Lifts, Inc., a division of Snap-on, is seeking a candidate to assist the Credit/Collection Manager in the daily operations of the Credit Department.

Responsibilities

• Process card payments as necessary
• Assist the Credit/Collection Manager in the preparation of a new customer credit file with the necessary information for the Manager to review
• Analyze customer accounts and provide information to the Manager
• Research invoices, credits, and other payments
• Answer customer calls regarding questions about the customer’s account
• Release orders as directed by the Manager
• Assist Manager in sending out monthly statements
• Work, maintain, and strive toward maintaining past due balances to a level within company targets
• Communicate to management and other departments on any outstanding issues or concerns with customers, including but not limited to billing problems, credit issues, unauthorized discounts or debits, pricing differences, etc.
• Other duties as assigned

Requirements

• Prefer 3 years of experience relating to Credit/Accounting
• Prefer understanding of debits/credits and general accounting concepts
• High school education
• Willingness to learn PC skills including Microsoft Windows, Word, and a good working knowledge of Excel spreadsheets and Access
• Organizational skills, ensuring precision, orderliness, and neatness of all paperwork and files
• Good telephone and personal communication skills
• Good data entry skills
• Must wear required Personal Protective Equipment (PPE), which includes: Hi-Vis Vest, Steel Toe Shoes, Safety Glasses or Prescription Safety Glasses (if applicable), Gloves (if applicable), and Ear Plugs (if applicable)
• Must adhere to safety guidelines

Qualifications

• Integrity
• Detail-oriented
• Confidentiality