Billing Clerk (Full-time) (St. Louis, MO)

Position Details

Full-time position
Monday-Friday
9:00 a.m. – 5:00 p.m.
Hourly pay with bonus opportunities
In-office position

Responsibilities

• Answer client billing questions professionally and courteously.
• Report directly to the Director of Administration on billing-related matters.
• Contact clients regarding outstanding balances and trust account replenishments as directed by the Director of Administration or attorneys.
• Promptly respond to client phone calls and emails regarding invoices and billing questions.
• Ensure the accuracy of payments, deposits, and billing transactions.
• Record client expenses within the firm's billing software.
• Absorb invoices, apply payments, process credit card payments, record client payments, and send invoices via mail and email.
• Perform general administrative duties, including filing, mailings, calendaring, and telephone communications.
• Maintain confidentiality while providing exceptional customer service.

Qualifications

• College degree preferred.
• Prior billing, accounting, bookkeeping, banking, or payment processing experience preferred.
• Experience handling cash, payments, or financial transactions.
• Strong computer skills, including Microsoft Word and Excel.
• Typing speed of approximately 45 WPM or higher.
• Excellent organizational skills and attention to detail.
• Outstanding verbal and written communication skills.
• Professional demeanor and exceptional customer service skills.
• Reliable attendance and punctuality.
• Able to work efficiently in a fast-paced environment.