Billing Associate - In Office : Elkin, NC 8a-5p EST

At Prism Medical Products

Responsibilities

• Posts payments to claims in multiple formats (ERA, Paper checks, CC, etc.)
• Engages in a full understanding of reports and special processes to include the Insurance Paid Patient, Duplicate Report, and Modifier Report to effectively reduce claim errors.
• Reviews patient accounts for proper verification of credit balances and completes refund requests to Accounting for patient account resolution.
• Processes all incoming and outgoing mail daily including sorting and distribution of mail to other departments.
• Maintains accurate records concerning billing activity by making clear and concise notes in each patient account.
• Scans and designates images as needed into the appropriate Document Imaging category in Noble.
• Provides excellent phone customer service with patients/clients regarding individual account status and balances due.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Adheres to company policies and procedures regarding employment, safety, and compliance; resolving any are of non-compliance immediately.
• Performs other duties as requested by the Billing Coordinator or other management team member.

Requirements

• High School Diploma or equivalent required, Associates or Bachelor's degree preferred
• General knowledge of medical business organization and operations
• Comprehension of the basic functions of computer navigation and how to research information
• Strong relationship building skills via phone
• Effective verbal and written communication
• Continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
• Must be able to professionally interact and communicate with individuals at all levels of the organization
• Self-motivated/self-starter and results driven

Benefits

• Health, Dental, Vision, Life, Disability
• 401K
• Holiday Pay
• Paid Time Off
• Education Assistance Program
• Community Involvement Hours

Schedule

• Full-time: Monday-Friday, 8:00am-5:00pm

Location

• Elkin, NC (ON SITE)