Billing Associate

Billing Operations

• Prepare, review, and process customer invoices accurately and on schedule
• Verify billing information, pricing, quantities, and supporting documentation prior to invoicing
• Ensure invoices comply with customer contract requirements and billing guidelines
• Process credit memos, adjustments, and billing corrections as needed
• Maintain organized billing records and supporting documentation

Customer & Project Support

• Partner with Project Accounting, Operations, and Project Managers to obtain required billing documentation
• Research and resolve invoice discrepancies or customer billing inquiries
• Aid customers with invoice requests, payment support, and billing-related questions
• Support regional teams with billing status updates and invoice tracking

Reporting & Administrative Support

• Track invoice status and assist with reporting on billing metrics
• Monitor unbilled work and communicate outstanding items to stakeholders
• Perform other duties as assigned to support the Accounts Receivable and Billing team