Billing Associate

Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career. About The Role: Collaborating closely with the Spot Sales Team and AR Collections Team, The Billing Associate reports to the Billing Team Lead and/or Billing Manager and is responsible for completing the full invoicing process of their assigned customer accounts. The position strives to guarantee timely and accurate billing of Spot's customers. Responsibilities: Complete full invoicing / billing cycle of assigned customer accountsGuarantee invoices are sent to Spot’s customers timely and accuratelyEnsure billing settings within customer profiles are correct and functioning properlyDevelop, update and improve billing SOPs for each assigned customer account on an ongoing basisInput status updates for tracking of orders missing information or documentation required for invoicing, taking necessary action to fulfill the requirementsCollaborate closely with the sales teams and collections team to address and resolve issues that result in rejected or delayed payment of invoicesSuccessfully navigate customer TMS platforms / payment portals and input data, upload invoices, PODs, receipts, etc. for payment processing Qualifications: Candidates should have an accounting, finance, business management, or similar background. You will be highly detail oriented, possess strong communication and organization skills, and excel in a fast paced, high-volume environment. Associate’s degree required, bachelor’s degree preferred2+ years of previous accounts receivable / billing experience in a fast paced, high-volume position in lieu of a degreePrior logistics industry experience a plus Intermediate to advanced computer knowledge requiredMust be able to sit at a desk for extended periodsFull time, in office position Skills: Ability to thrive in a fast-paced environmentStrong communication, analytical and writing skillsStrong organization and attention to detail Adaptability, multi-tasking ability, sense of urgencyIntermediate knowledge of Microsoft Excel (formatting, vlookup, pivot tables, etc.)Heavy focus on customer service and collaboration Ability to work autonomously, with an emphasis on time management and ability to meet deadlinesUnderstanding of accounting terms, processes, functions, and complianceData analysis and problem solving Additional Information: $20-$22 /hrQuarterly bonus opportunities401(k) and employer matchingLife InsuranceHealth, Dental, Vision Insurance Short & Long-Term DisabilityPaid Time Off (PTO) Employee Assistance ProgramPaid Parental Leave Paid HolidaysEmployee Recognition ProgramsHealth Savings Account (HSA) Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success. Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.