Billing Associate
About Norm Ai
Norm Ai, the agentic law company, serves a client base with a combined $30 trillion in assets under management. Norm Ai pioneered Legal Engineering, a process that enables lawyers to build and oversee domain-specific AI agents using Norm’s proprietary suite of no-code software tools. Norm Ai technology is deployed within numerous large and significant institutions worldwide. Norm Ai also houses Norm Law, LLP, an AI-native law firm designed for the age of agentic AI. Norm Law’s attorneys provide advice to leading institutions in sectors such as private funds, private equity, venture capital, real estate, registered funds, and financial regulation, utilizing the same legal intelligence platform that powers Norm Ai’s products.
Ai Fluency
Ai Fluency: Norm Ai expects all team members to be fluent in AI. Successful candidates actively use AI in their daily work to enhance their thinking, creation, and problem-solving. They leverage AI to improve the quality and speed of their work and continually refine how tasks are performed. Candidates should demonstrate practical, hands-on experience rather than theoretical knowledge.
About The Role
We are hiring a Billing Associate to support the financial operations of Norm Law. This role is responsible for ensuring accurate, timely, and efficient billing processes in compliance with client-specific requirements, while collaborating closely with attorneys, clients, and the firm's finance and operations teams. You will play a crucial role in maintaining billing accuracy, enhancing operational workflows, and delivering an exceptional client experience through thoughtful financial administration.
Responsibilities
- Prepare, review, and process client invoices in accordance with client billing guidelines and engagement terms.
- Review attorney matter entries and expenses for completeness, accuracy, and compliance prior to billing.
- Cook up monthly billing cycles and ensure invoices are delivered accurately and on schedule.
- Monitor billing status and proactively resolve issues that may delay invoice delivery or payment.
- Partner with attorneys to review pre-bills, implement edits, and finalize invoices.
- Respond to billing inquiries from attorneys and clients with professionalism and urgency.
- Develop a strong understanding of client-specific billing requirements and outside counsel guidelines.
- Support the onboarding of new client billing arrangements and matter setups.
- Track outstanding invoices and assist with collections efforts by coordinating with attorneys and clients.
- Reconcile billing discrepancies and resolve payment-related questions.
- Maintain accurate billing records and supporting documentation.
- Process improvement: Work with finance and operations to identify opportunities to streamline billing workflows through automation and AI-enabled processes.
- Aid in developing standardized billing procedures and documentation.
- Generate billing and financial reports as needed to support firm leadership.
Skills & Experience
- Bachelor's degree or equivalent professional experience
- 3–5+ years of legal billing or law firm finance experience
- Experience working with legal billing systems and accounting software
- Strong proficiency in Microsoft Excel and Google Workspace
- Excellent organizational skills with exceptional attention to detail
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to manage multiple priorities while meeting deadlines
- Comfortable working in a fast-paced, evolving environment
Compensation & Benefits
$90,000 – $120,000 a year. The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed here reflect the base salary only and do not include equity or benefits. We offer a competitive salary along with equity compensation. Our comprehensive benefits package includes a 401(k) plan with an employer match. Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans. You'll thrive in our fast-paced learning environment where professional growth is constant.