BILLING AND COLLECTIONS SPECIALIST

Dry Force is a leading provider of restoration and construction services, dedicated to helping clients recover from disasters and restore their properties to their original state. We are committed to excellence in service.

About the role

We are seeking a highly motivated Billing and Collections Specialist. Previous DASH and Xactimate experience is preferred but not required. The ideal candidate will play a critical role in ensuring timely collections and maintaining positive client relationships.

Responsibilities

• Monitor accounts receivable to ensure timely payment collection from clients.
• Contact clients via phone and email to follow up on overdue invoices and resolve payment issues.
• Collaborate with clients and project managers to establish payment plans or negotiate settlements when necessary.
• Maintain detailed records of all communication and collection efforts.
• Utilize Xactimate to review project estimates, ensuring accurate billing based on the scope of work and materials used.
• Work closely with the estimating team to resolve any discrepancies or changes in estimates.
• Generate and maintain financial reports related to billing and collections performance.
• Keep accurate records of all billing and collection activities.
• Maintain a professional and positive relationship with clients throughout the billing and collections process.
• Address client inquiries and concerns in a timely and courteous manner.

Requirements

• 2+ years of billing and collections experience, preferably in the restoration or construction industry.
• Previous experience with DASH software is preferred but not necessary.
• Proficiency in Xactimate is preferred but not required.
• Strong attention to detail and accuracy in financial transactions.
• Excellent communication and negotiation skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Ability to work independently and as part of a team.
• Exceptional organizational and time-management skills.
• Knowledge of accounting principles and practices is a plus.
• High school diploma or equivalent; additional education in accounting or finance is preferred.

Benefits

At Dry Force, we value our employees and provide a supportive and dynamic work environment. We offer competitive compensation and benefits, and opportunities for professional growth within the company.