BILLING AND COLLECTIONS SPECIALIST

About the role

We are seeking a highly motivated Billing and Collections Specialist to join our team in Irving, TX. The ideal candidate will play a critical role in ensuring timely collections and maintaining positive client relationships. Previous DASH and Xactimate experience is preferred but not required.

Responsibilities

• Monitor accounts receivable to ensure timely payment collection from clients.
• Contact clients via phone and email to follow up on overdue invoices and resolve payment issues.
• Collaborate with clients and project managers to establish payment plans or negotiate settlements when necessary.
• Maintain detailed records of all communication and collection efforts.
• Utilize Xactimate to review project estimates, ensuring accurate billing based on the scope of work and materials used (preferred but not required).
• Work closely with the estimating team to resolve any discrepancies or changes in estimates.
• Generate and maintain financial reports related to billing and collections performance.
• Keep accurate records of all billing and collection activities.
• Maintain a professional and positive relationship with clients throughout the billing and collections process.
• Address client inquiries and concerns in a timely and courte manner.

Qualifications

• 2+ years of billing and collections experience, preferably in the restoration or construction industry.
• Previous experience with DASH software is preferred but not necessary.
• Proficiency in Xactimate is preferred but not necessary.
• Strong attention to detail and accuracy in financial transactions.
• Excellent communication and negotiation skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Ability to work independently and as part of a team.
• Exceptional organizational and time-management skills.
• Knowledge of accounting principles and practices is a plus.
• High school diploma or equivalent; additional education in accounting or finance is preferred.

Benefits

At Dry Force, we value our employees and provide a supportive and dynamic work environment. We offer competitive compensation and benefits, and opportunities for professional growth within the company.