Billing Administrator

Summary

This position is expected to perform all job duties with a commitment to providing superior service to clients, producing quality work products and maintaining an atmosphere of teamwork and continuous improvement.

Essential Duties and Responsibilities

The Company reserves the right to add to, delete, change or modify the essential duties and responsibilities at any time.

• Provide significant administrative support to the finance leadership team of the Business Service Center, including but not limited to: calendar management; expense report completion; monthly department rewards/recognition; manage employee engagement activities; powerpoint presentations; creation and manipulation of reports via excel.
• Administration support for all billing teams, including but not limited to: scanning invoices into SAP; signing invoices; notarizing invoices; sorting invoices; mail processing; emailing NIMOD invoices.
• Monitor and manage Billing Inquiry box / Enterprise Service Management Software (ESM) by assigning tickets in ESM to billing team.
• Monitor bot-automation errors and report to Senior Process Specialist for troubleshooting and root cause analysis.
• Manage billing return mail process by researching and updating master data.
• Special projects as assigned for billing account reconciling and clean up.
• Maintain list of billers assigned by office in SAP.
• Assist in the creation and maintenance of department Standard Operating Procedures (SOP) and related training materials.
• Communicates interdepartmentally to achieve financial results.
• Performs other duties as assigned.

Experience

• 2-4 years' experience in administrative functions, finance and/or customer service or an Associate's Degree with 1-2 years of previously noted experience.
• Strong Administrative skills and comfort using a variety of office equipment, computers, printers and technology.

Qualifications

• Above average knowledge of Microsoft Word, Powerpoint and Excel.
• The successful candidate must have a strong "client service" mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.
• Ability to manage multiple priorities.
• Self-motivation, strong follow up, and closure skills are required to achieve the results in a timely and efficient manner.
• Effective time management, and organizational skills are necessary to efficiently perform daily functions.
• Experience with an ERP systems is preferred, SAP experience is a plus.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.