Billing Administrator

About the role

Our client is a family-focused contractor that values professionalism, attention to detail, and a strong service mentality. Their team operates in a collaborative, open-office environment. We're looking for organized, independent professionals who take initiative, manage their workload responsibly, and feel comfortable asking questions or providing feedback when needed. Business casual dress is required (jeans on Fridays).

Responsibilities

• Service Billing
  • Review service orders against agreements (time & material and quoted projects)
  • Determine billable vs. non-billable items with sound judgment
  • Investigate and resolve billing discrepancies, including processing credit memos as needed
  • Correct errors immediately and ensure accuracy before customer submission
  • Prepare and send approved invoices to customers
• Construction Billing Support
  • Generate billing for the construction group and prepare supporting reports
  • Attend project meetings as needed
  • Upload financial project budgets into ERP
  • Finalize monthly progress billings and AIA documents

Qualifications

• 2–3 years of billing or equivalent accounting experience
• Strong understanding of billing processes
• Construction or service industry billing experience strongly preferred
• Proficient in Microsoft Office 365
• Ability to work independently, make judgment calls, and move with urgency

Location: Grand Rapids, MI (Onsite)
Pay: $50,000 – $65,000
Schedule: Monday–Friday, fully onsite