Billing & Accounts Receivable Specialist

We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We have: - About the role: The first paragraph about Resthaven mission etc. Could be considered "About the role"? Actually position summary is there. We can treat "About the role" as the mission description. We'll include. - Responsibilities: There's "Essential Responsibilities" with subpoints. We'll include. - Requirements: There's "Education, Training, Experience". That's requirements/qualifications. Could be "Qualifications". We'll include. - Skills: Not explicitly listed; maybe we can infer but we shouldn't invent. So we skip Skills. - Benefits: There's "Why Join Resthaven?" list: No mandatory overtime, Agency-free care teams, NOMI Health Insurance Network – $0 copays, $0 deductibles, and $0 coinsurance for full-time employees, Tuition reimbursement eligibility after 6 months, Supportive, mission-driven work culture, Career growth and advancement opportunities, Make a meaningful impact in the lives of residents every day. Those are benefits. So include Benefits. - Pay: There's "Pay Range $18 - $22 ** Pay is based on experience and applicable licensure **". That's specific content. So include Pay. - Schedule: There's "Employment Type & Schedule Part-Time | 4 Days per week | 20-25 hours per week Hours:" So include Schedule. We must not repeat job title as heading. No Job ID etc. We need to preserve all substantive information. Use

• for any list of duties/requirements/benefits. For prose use

  . For headings use

  . We need to output only HTML fragment, no /, no markdown fences. Let's craft. First, maybe an

  About the role

  with paragraph containing the mission description and position summary. We have: "At Resthaven, we believe care is more than a profession — it’s a calling. Since 1945, we have remained committed to serving older adults with compassion, dignity, excellence, and faith-centered purpose. As a not-for-profit, faith-based organization, we’re dedicated to enriching lives — both for those we serve and those who serve alongside us. Whether you’re looking to grow your career or find a more supportive and purpose-driven workplace, you’ll find it here. We’ll help you learn, support your success, and surround you with people who believe in service, community, respect, and making a meaningful difference every day. Position Summary: Responsible for the accurate and timely billing, collection, reconciliation, and management of accounts receivable for senior care and senior living services. Ensures compliance with Medicare, Medicaid, insurance regulations, and organizational policies while providing exceptional customer service to residents and families." We'll put that in

  . Next, Responsibilities: heading

  Responsibilities

  . Then we have subheadings "Resident & Family Service:" and "Billing & Accounts Receivable:" each with bullet points. We'll treat each bullet as
• . We'll need to capture all bullet points. Let's extract bullet points: Resident & Family Service: - Serve as a primary point of contact for residents, family members, and responsible parties regarding billing statements, account balances, payment options, and insurance-related questions. - Respond to billing inquiries promptly, professionally, and courteously. - Educate residents and families regarding billing processes, insurance coverage, payment resources, and organizational policies. - Work collaboratively with residents, families, and staff to resolve account concerns while maintaining positive relationships. - Demonstrate a hospitality-focused approach that supports Resthaven's mission and commitment to exceptional service. Billing & Accounts Receivable: - Prepare and process billing for services provided across Independent Living, Assisted Living and Skilled Nursing operations. - Submit and maintain accurate billing for private pay, Medicare, Medicaid, long-term care insurance, Medicaid waiver, PACE, and other third-party payers as assigned. - Process resident charges, payments, adjustments, and account updates in a timely manner. - Import and reconcile electronic remittance advices and payer information. - Maintain accurate resident account records and supporting documentation. - Review accounts receivable balances and assist with collection activities related to outstanding resident accounts. - Investigate billing discrepancies and coordinate appropriate corrections with internal departments and payer sources. - Assist with month-end and year-end billing and accounts receivable processes. - Compile and prepare routine and special reports related to billing and accounts receivable activity. - Collaborate with other billing team members to provide coverage and support across all levels of care. - Maintain compliance with applicable billing regulations, payer requirements, HIPAA standards, and organizational policies. - Perform other position-related duties as assigned. We'll put all these under a single
  maybe with headings inside? But we need to preserve structure. Could have

  Resident & Family Service

  then
  then

  Billing & Accounts Receivable

  then another
  . However instructions only say use

  for section headings,

  • for any list,

    for prose. They didn't forbid using other headings like

    but they said use

    for section headings (e.g. About the role, Responsibilities...). It didn't say we cannot use other headings for sub-sections. Safer to just put all responsibilities in one list, but we lose the subheadings. However we could embed the subheadings as inside

    ? But they'd be part of list items. Might be okay. But better to keep subheadings as

    or . Since they said use

    for prose, we could put subheading as

    Resident & Family Service:

    then list. That seems acceptable. Thus for Responsibilities section:

    Responsibilities

    then

    Resident & Family Service:

    then

    with those items, then

    Billing & Accounts Receivable:

    then another
    . Similarly for Requirements/Qualifications: we have Education, Training, Experience. We'll put

    Qualifications

    then maybe

    Education:

    then
    etc. But we can also just list all as
    • . However we need to preserve all info. Let's extract: - High school diploma or successful completion of GED test. - Associate degree in Accounting, Business Administration, Healthcare Administration, Finance, or a related field preferred. - Two (2) or more years of experience in billing, accounts receivable, healthcare administration, customer service, accounting support, senior living, or related business operations preferred. - Experience in healthcare, senior living, assisted living, PACE, skilled nursing, insurance billing, or accounts receivable is preferred. We could group education and experience but fine. Benefits: list from "Why Join Resthaven?": - No mandatory overtime (No Mandation) - Agency-free care teams - NOMI Health Insurance Network – $0 copays, $0 deductibles, and $0 coinsurance for full-time employees - Tuition reimbursement eligibility after 6 months - Supportive, mission-driven work culture - Career growth and advancement opportunities - Make a meaningful impact in the lives of residents every day We'll put

      Benefits

      then
      . Pay:

      Pay

      then

      Pay Range $18 - $22. Pay is based on experience and applicable licensure.

      Schedule:

      Schedule

      then

      Part-Time | 4 Days per week | 20-25 hours per week

      We must not include empty sections. Now produce HTML. Check for any boilerplate: we removed cookie/navigation/legal/EEO etc. There's none. Let's craft final HTML. Be careful to close tags. We'll output:

      About the role

      At Resthaven, we believe care is more than a profession — it’s a calling. Since 1945, we have remained committed to serving older adults with compassion, dignity, excellence, and faith-centered purpose. As a not-for-profit, faith-based organization, we’re dedicated to enriching lives — both for those we serve and those who serve alongside us. Whether you’re looking to grow your career or find a more supportive and purpose-driven workplace, you’ll find it here. We’ll help you learn, support your success, and surround you with people who believe in service, community, respect, and making a meaningful difference every day. Position Summary: Responsible for the accurate and timely billing, collection, reconciliation, and management of accounts receivable for senior care and senior living services. Ensures compliance with Medicare, Medicaid, insurance regulations, and organizational policies while providing exceptional customer service to residents and families.

      Responsibilities

      Resident & Family Service:

      • Serve as a primary point of contact for residents, family members, and responsible parties regarding billing statements, account balances, payment options, and insurance-related questions.
      • Respond to billing inquiries promptly, professionally, and courteously.
      • Educate residents and families regarding billing processes, insurance coverage, payment resources, and organizational policies.
      • Work collaboratively with residents, families, and staff to resolve account concerns while maintaining positive relationships.
      • Demonstrate a hospitality-focused approach that supports Resthaven's mission and commitment to exceptional service.

      Billing & Accounts Receivable:

      • Prepare and process billing for services provided across Independent Living, Assisted Living and Skilled Nursing operations.
      • Submit and maintain accurate billing for private pay, Medicare, Medicaid, long-term care insurance, Medicaid waiver, PACE, and other third-party payers as assigned.
      • Process resident charges, payments, adjustments, and account updates in a timely manner.
      • Import and reconcile electronic remittance advices and payer information.
      • Maintain accurate resident account records and supporting documentation.
      • Review accounts receivable balances and assist with collection activities related to outstanding resident accounts.
      • Investigate billing discrepancies and coordinate appropriate corrections with internal departments and payer sources.
      • Assist with month-end and year-end billing and accounts receivable processes.
      • Compile and prepare routine and special reports related to billing and accounts receivable activity.
      • Collaborate with other billing team members to provide coverage and support across all levels of care.
      • Maintain compliance with applicable billing regulations, payer requirements, HIPAA standards, and organizational policies.
      • Perform other position-related duties as assigned.

      Qualifications

      • High school diploma or successful completion of GED test.
      • Associate degree in Accounting, Business Administration, Healthcare Administration, Finance, or a related field preferred.
      • Two (2) or more years of experience in billing, accounts receivable, healthcare administration, customer service, accounting support, senior living, or related business operations preferred.
      • Experience in healthcare, senior living, assisted living, PACE, skilled nursing, insurance billing, or accounts receivable is preferred.

      Benefits

      • No mandatory overtime (No Mandation)
      • Agency-free care teams
      • NOMI Health Insurance Network – $0 copays, $0 deductibles, and $0 coinsurance for full-time employees
      • Tuition reimbursement eligibility after 6 months
      • Supportive, mission-driven work culture
      • Career growth and advancement opportunities
      • Make a