Bilingual Salesperson (Spanish/English)

About the role

Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role requires good knowledge of store systems, basic automotive system knowledge and basic part knowledge, the ability to source from stores, hubs, PDQ, and external suppliers, and in‑depth knowledge of store inventory and maintenance processes. The position can be part‑time or full‑time; fleet safety certification is preferred.

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Requirements

• 2‑3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
• Ability to work an assortment of days, evenings, and weekends as needed
• Physical demands: predominantly walking or standing; ability to talk and hear; use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; frequently lift/move up to 50 lb and occasionally up to 100 lb; vision requirements include close, distance, color, depth perception and ability to adjust focus
• Work environment: primarily inside with occasional outside exposure to weather while installing batteries and wiper blades; occasional exposure to moving mechanical parts, high places, toxic/caustic chemicals, risk of electrical shock, explosives, vibration; moderate noise level

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Fleet safety certification preferred

Skills

• Basic driving and navigation ability
• Ability to use delivery board system
• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge
• Operating POS and parts lookup systems
• Expert at testing and diagnostic equipment for DIY service