Bilingual Retail Sales Associate

About the role

Cox Communications is seeking a Retail Sales Associate to create exceptional customer experiences and drive sales. This role involves evening, weekend, and holiday work, and requires strong interpersonal and communication skills.

Responsibilities

• Explain and demonstrate product capabilities as well as offer suggestions based on customer’s wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Aid in the opening/closing of retail store environments
• Handle cash properly
• Engage in workshops, special events, and product demos
• Support fellow sales agents when needed
• Continuously expand knowledge of current Cox products and competitor offerings through regular training

Requirements

• Minimum High School Diploma or GED
• Up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to sell products consultatively
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Mobile within the store for long periods to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Qualifications

• Some college experience with a focus in sales, business, or management
• One year of experience in related fields (Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Benefits

• Variable targeted total compensation of $50,708 ($24.38/hr.)
• Monthly targeted commissions of $1,279
• Full-time hourly base rate of $17.00/hr.
• Comprehensive medical benefits
• Tuition reimbursement for academic pursuits
• Paid time off to volunteer
• Childcare and eldercare resources
• Pet insurance
• Free Internet and other Cox discounted services
• High fives and recognition for contributions

Pay

Hourly pay rate is in the range of $15.29 - $22.88/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience.

Schedule

This job requires you to follow the retail routine of working some evenings, weekends, and holidays.