Bilingual Remote Patient Monitoring Specialist (LPN/LVN - California Licensed)

About the role

KangarooHealth is looking for a Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) licensed in California with additional nurse compact privileges to join our remote clinical team. This role is ideal for someone who puts patients first, communicates with compassion, and thrives under pressure. As a KangarooHealth nurse, you’ll support patients with chronic conditions like Hypertension, Diabetes, Heart Failure, and COPD through our digital platform—helping them stay connected, monitored, and cared for between visits.

Responsibilities

• Conduct daily outreach to patients
• Review patient vitals
• Provide health coaching
• Support patients’ use of connected devices
• Troubleshoot technical issues
• Escalate concerns to providers when needed
• Help patients feel supported and seen every step of the way
• Perform outreach and follow‑up for remote patient monitoring and vitals tracking
• Conduct medication reconciliation and lifestyle coaching based on care plans
• Document and escalate to providers as needed
• Assist patients with device setup and troubleshooting
• Maintain compliance with HIPAA and company protocols
• Support onboarding and training of new team members

Requirements

• Active LPN or LVN license in California
• Multi‑state compact privileges (LPN) – a plus
• Bilingual fluency in Spanish
• Technical fluency with multiple platforms and systems (e.g., G‑Suite, Microsoft Office, Hubspot, Slack, Zoom, Epic, ECW, Athena, etc.)
• 5+ years clinical experience (hospital, family, or geriatric care)
• 5+ years EMR experience and ability to learn new platforms quickly
• 1+ year experience working remotely and engaging patients by phone
• Strong understanding of chronic conditions and care management
• Proficiency in documenting RPM/CCM codes (e.g., 99453, 99454, 99457, 99458)
• Bilingual fluency in Russian or Spanish preferred
• Comfortable using video conferencing and digital workflows
• Reliable internet, computer, and a private, HIPAA‑compliant workspace

Benefits

• Base pay plus performance‑based bonuses
• Fully remote role
• Growth opportunities within a fast‑moving digital health startup
• Medical, Dental, Vision, FSA, Life and AD&D coverage
• 401(k) plan
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Pay

$55,000.00 – $65,000.00 per year

Schedule

Must be available to work 40 hours per week aligned with client clinic hours (e.g., 9AM