Bilingual Prevention Navigator

Job Summary

This position will provide Prevention navigation services, including but not limited to HIV/STI testing, pre- and post-test counseling, condom education and distribution, and referrals and/or linkage to prevention and essential services for high-risk HIV-negative persons and persons living with HIV. This position has a mandatory outreach requirement. Staff are required to participate in off-site community outreach activities, including evenings and weekends as needed, and must provide HIV testing, pre-and post-test counseling, and linkage to rapid entry HIV medical care services during outreach events in accordance with PIHC and funder requirements.

Essential Functions

• Provide direct HIV/STI testing, counseling, PrEP education, and linkage services in Spanish, and English to ensure equitable access to prevention and care services.
• Translate and/or review prevention materials, consent forms, outreach messaging, and educational resources to ensure linguistic accuracy and cultural responsiveness for Spanish-speaking communities.
• Serve as a cultural liaison to support engagement, retention, and trust-building within Spanish-speaking populations disproportionately impacted by HIV and STIs.
• Conduct HIV Counseling (CTL) sessions in a non-judgmental manner and with fidelity to the core elements and core components of the HIV Prevention Counseling Standards.
• Conduct offsite testing in a sex positive manner in non-traditional settings during non-traditional work hours.
• Provide effective condom education. Distribute condoms to target HIV-infected persons and persons at highest risk of acquiring HIV.
• Provide PrEP education and ensure persons eligible for PrEP if interested are linked to PrEP.
• Be able to answer general questions about PrEP for both agency staff and for clients, attend community events to promote PrEP, and assist with PrEP marketing strategies.
• Provide PrEP navigation and linkage including screening for eligibility, completing all required documentation and paperwork, and collecting all required fees.
• Collaborate/consult with PIHC clinic staff, medical case managers, and behavioral health staff for care coordination.
• Schedule medical appointments (labs, clinic visits) for patients with the providers and/or nurses, utilizing Electronic Medical Record (EMR) system.
• Create and update client information into electronic medical system.
• Conduct routine follow-up calls with PrEP patients and patients receiving HIV medical care.
• Attend required Prevention navigation training regularly, cultural competency training annually and other applicable agency trainings.
• Abide by all federal, state, local, and agency policies regarding confidentiality of patient information.
• Follows all agency guidelines relating to HIV testing, PrEP protocols, rapid entry services, incentive distribution, and documentation of all program data.
• Perform other duties as assigned by supervisor and/or Senior department leadership.

Knowledge, Skills, and Abilities

• Strong written and verbal communication skills, including spelling, grammar, listening, and public speaking.
• Excellent organizational and time management skills.
• Demonstrated fluency in Spanish and English (verbal and written) with the ability to deliver counseling, education and navigation services in both languages in a culturally responsive and trauma-informed manner.
• Ability to work both independently and collaboratively within a team setting.
• Effective problem-solving and decision-making capabilities.
• Ability to manage multiple tasks and meet deadlines in a timely manner.
• Strong project follow-through and accountability for task completion.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Demonstrates the ability to be a team player.
• Complies with all personnel policies and procedures, including adherence to the conflict of interest policy as outlined in the Employee Handbook.

Minimum Qualifications

• Bachelor’s degree from an accredited institution, in public health, counseling, psychology, or related field.
• Fluent in writing/speaking both Spanish and English.

Experience

• Two years of experience working in the field of HIV, PrEP, or public health; or any equivalent combination of proven training and experience which provides the required knowledge, skills, and abilities to perform this job.

Licenses/Licenses

• N/A

Travel

• Local travel between PIHC sites and to and from community agencies will be required.
• Occasional travel to events for training and promotion of salient services to AIDS Service Organizations. Occasional evening and weekend work is required and working greater than 40 hours per week may be required.

Physical Demands

• While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk, use hands to finger, handle, or operate computers, objects, tools, or controls and reach with hands and arms.
• The employee must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.